HI my tom tom will not turn on, we are in the USA visiting from
Australia & everything worked all right until this morning when we
tried to turn it on, it shoes when it is docked in car with charger but
will not turn on when connected or disconnected. All my info is back in
OZ hope someone can help me. Is there a reset button? I cannot see one.
Unsure why it stopped working when it was switched off overnight.
The reset button is hidden on the back. Flip it upside down, in there where it connects to the dock to the left of the rubber grommet is a reset swith. I use a bent paper clip to reset mine. I always keep one in my car....it's a common problem with the TomTom's.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi Tracy, It depends what model gps and which country you live, I live in Australia and have a life time of maps for Australia and New Zealand and even though I'll probably never go to New Zealand every time I update my maps it automatically updates all. By-the-way a life time of maps is as long as my Navman keeps working... CHEERS..
Possibly you have a corrupted file from the first inital install. Go to your add/remove program, make sure all your tom tom programs are uninstalled, even in your start menu. Make sure everything on your pc is clean of tom tom apps. Clean out your history and temp files, restart your computer and try reinstalling your program. If this don't work try going right to the tom tom site and installin the program from site.
The cost of having a new motherboard fitted exceeds the cost of a new GPS. Try one of the new Altinas 8010a . Marbella Australia have them on their site and will send to USA quite cheaply they are excellent and quite robust.and the exchange $ has never been better
What maps it comes with depends on where you buy it. I have an Australian version which includes maps for all of Australia and works fine. Tom Tom update the maps periodically but an update is about A$150. It will also work with any other Tom Tom maps you have.
connect your unit to your pc when prompted by tom tom press yes. go to manage my one on your home page. on the manage your navigation go to item on device click on maps and check guam box and remove from device. only map left will be usa.
Try clicking on the main part of the screen during navigation. Then click on the "wrench" icon (Change preferences). Then click the blue arrow (2x) until you get to the 3rd page (Preferences 3 of 5). Click on Manage maps. Then click on Switch map. Then select USA & Canada.
Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.
If this doesn't help.
contact them about the problem...
Turn the tomtom on, and then press the reset button on the bottom of the unit with a paperclip. After the reset turn off the unit and then turn it back on. Make sure you have not dislodged the sd card from the unit.