Question about HP Officejet 4315v All-In-One InkJet Printer
When you lift lid to scanner pad, does bulb light up? It should also move slightly as if to prepare for a scan. If these things do not occur, something is definitely wrong with the scanner itself and will require a technician to service.
If bulb does light and carriage moves, then you should try using the buttons on printer control panel and try to use software on computer to try a scan.
If the control panel button works, then it's a software issue. You can try different software like HP Directory or any photo software with input from scanner feature.
If software works, but control panel doesn't, you'll need a technician to fix the panel.
If neither work, we are back to a problem with the physical scanner. That requires a technician to look at it.
Posted on Oct 05, 2009
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Posted on Jan 02, 2017
In windows, go to the start menu, then control panel, then printers. When you have that open, double click on your printer. This will bring up the queue of all documents waiting to print. You can then highlight them and delete all of them.
Posted on Jul 22, 2008
Good day Sir, to run scan Hp officejet 4315 follow the instructions below.
1. Load your originals print side down and top first in the center of the document feeder tray.
2. Press Scan. the Scan To menu appears on the display.
3. Press OK to select the default application to receive the scan, or use the arrow buttons to highlight a different applications, and then press OK.
4. To stop scanning press Cancel on the control panel.
Tip: To force the scan to be in black and white, press Start Black instead.
Have a nice day hope this will help you.
Posted on Aug 02, 2010
Good day Sir, the onscreen help provides troubleshooting topics to assist you in resolving any issues you might encounter with the HP All-in-One. In the HP Solution Center, click tab for Hp all in one. In the device support area, click onscreen guide or troubleshooting.
have a nice day. hope this will help you.
Posted on Aug 02, 2010
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