Question about Microsoft Xbox 360 Console

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My xbox won't read disc just say's open tray.

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  • Expert
  • 168 Answers

This could mean your laser is on its way out, but it could also mean it
needs cleaning. the best way to clean is to strip the machine down. strip
the dvd drive down and get a cotton earbud.
spit on the earbud and very gently wipe the laser eye clockwise but dont
press on too hard, very gently.

also get a clean paintbrush and give the drive casings a good clean.

this might help. there is also something else you can try and thats
something called asjusting the 'pots', this is a bit complicated for
anyone not used to the process but i do have a guide if you want to have
a go yourself. what this does is adjust the laser power so its a full
again just like it was when you first bought it. (thats the easy
explanation).

regards

linda

xboxrepairkit

Posted on Oct 10, 2009

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  • 2,777 Answers

It sounds like the DVD drive has failed unfortunately. You are going to want to call Microsoft at 1-800-4-My-Xbox for a replacement.

Posted on Oct 05, 2009

  • 2 more comments 
  • Tim Grayson
    Tim Grayson Oct 05, 2009

    Unfortunately the actual DVD rom has failed, this is fairly common. You are going
    to want to call Microsoft at 1-800-4-My-Xbox for a replacement.


  • Tim Grayson
    Tim Grayson Oct 05, 2009

    Unfortunately this is a fairly common problem, the actual xbox has failed. You are going
    to want to call Microsoft at 1-800-4-My-Xbox for a replacement.


  • Tim Grayson
    Tim Grayson Oct 05, 2009

    Testing, have answered this before, question is not disappearing. Sorry about the repeat, call 1-800-4-My-Xbox

  • Tim Grayson
    Tim Grayson Oct 05, 2009

    This is a fairly common problem with the xbox 360 units, you will need
    to call 1-800-4-My-Xbox for a repair. Most of the time the repair is
    free under warranty.



    Thanks

    Testing again, I think this time it may close it out =\. So sorry


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Posted on Jan 02, 2017

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