Question about Canon SmartBase MP360 All-In-One InkJet Printer

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Canon smartbase MP360 "put in cartridge" does this means buy a new in this case printerhead. The printer was printing fine before this error message came up and printing stopped. Amazing another clean printhead gives the same message and a third one was accepted. Does these printheads have a max running time afterwards they become obsolete ???

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  • a_breevaart Oct 05, 2009

    I have 4 of these MP's so regular printhead cleaning as prescribed in many solutions has become a normal job. The 2 heads not suddenly not accepted any more are 4 to 6 years in use so wear out could be a reasonable explanation if they don't have say a max lifetime clock. Mayby with a reset option. OK the cartridges are original and new. Printers are ok because with other heads they perform well. Thanks

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Print heads cans wear out. Put in cartridge sound more like a low ink level. Check ink levels and reseat the ink cartridges. Still no? I'd suggest having the print nozzles checked by a repair center or Canon.

Posted on Oct 05, 2009

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1 Answer

My Canon Smartbase MP360 will not print and shows 'put in cartridge' which I have done and it makes no difference.


sometimes a little bit of dried ink stops the flow of ink
use a cue tip and genty clean both the puter contacts
and the cartridge contacts then try again
after resetting do the head cleaning tht the machine can do for itself
this work most of the time
hope it help ps watch and dont let any fuzz get left behind

Aug 22, 2012 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Only prints every other line


Hey!It can only be the print head(Where you put in the ink cartridges)that is faulty!If it is then u can buy a new one as its expensive to replace the print head!Sorry!!

Nov 09, 2010 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

I have a Smartbase MP360, and it will not print out anything, or even do a straight forward coping. I have put in new ink cartridges, and run the maintenance checks, but it has only achieved to print all...


I have not solved my problem, but I am not prepared to pay for your assistance. I will go to a stockist, to see if they are able to solve my problem free of charge.
Many Tahnks
Margaret Fitch

Sep 18, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

I have error ##343 on canon smartbase MP390


if this is a lazer printer the waste ends up back in the cartridge. if you have a refilled cartridge you can only refill once, maybe twice then you need a new cartridge

Aug 16, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

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clean contacts on print cartridge and print head with alcohol

Jul 10, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

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It sounds like you need a new printhead, with that error the printhead is defective. The printhead is BC21E around $40.00

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1 Answer

Canon Smartbase MP360 showing error code ##336


It seems the home position sensor is out of whack or the mylar band behind the print cartridge carriage is missing or broken.
To find the mylar piece look for a clear 6mm x 460mm clear piece of plastic with black markings (like a gradient) on both sides.If you find it you can try and place it back by looking for an extended eyelet on both sides of the stell print carrier.
Most people in haste to change ink have the hand slip and it becomes dislodged.

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try to unplugg it install drivers then plugg and reboot and try a teset page.

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1 Answer

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You have Vista this is the problem- there may be a driver issue here
take a look at
http://www.google.co.uk/url?sa=t&ct=res&cd=3&url=http%3A%2F%2Fwww.opendrivers.com%2Fcategorycompany%2F1405%2F129%2Fmultifunction-canon-free-driver-download.html&ei=DvyBSL7IOZ3uQo-KpLYN&usg=AFQjCNExG7VOz91yswKZfouV8puBHufbKQ&sig2=gL2G5p7ndcDLosNQmPsh4w

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