Question about Sony DVP-CX995V Multi-disc DVD Player

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Sony DVP-CX995V "cannot play"

Normal DVDs and CDs stopped playing completely.

display reads "READING" followed by "CANNOT PLAY" before moving onto the next disc. using the same DVDs as i always have, just one day stopped working. Manufacture date is Sept. 07.

took off cover to see what i could see. found out that the DVD loads fine into the laser assembly but fails to spin the disc. I have to assume that this is just a drive failure and that it needs to be replaced.

Any other thoughts or solutions to try? if not how do I go about ordering replacement parts and price would be helpful.

thanks

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You can clean the motor by the back side

Posted on Apr 09, 2010

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Spindle motor is bad...MUST be replaced.

Posted on Mar 04, 2010

  • dinoferino Jun 23, 2011

    where can u buy a spindle motor?

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SPIN DVD FOR 2-3 SEC AND COME OUT BACK AND SAY NO DVD

Posted on Jun 11, 2010

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I had the same "Cannot play" problem - happened suddenly, I don't think I was doing anything unruly at the time.

After checking repair (exchange) prices in excess of $250 from Sony, I decided to open the cover to see if I could see anything wrong - normally a futile exercise with electronics except that in the past I have cleared errant disks that have lodged themselves near the drive/player at the rear of the library.

Upon opening and watching the library try to load and play I noticed the drive itself was not spinning the disk once loaded. It would sit for awhile, thinking about it I'm sure, then would unload and load the next dvd, again failing to spin.

I thought okay, maybe try to spin the dvd while in the player to see if it's jammed or otherwise hard to turn. It was not hard to turn and spun freely. In fact, when I put my finger through the hole at the exposed side of the player at the hub to spin the dvd, clockwise, it suddenly started to spin - and play!

I put the whole thing back together to test and all seems to be working fine at this point. Not sure what would cause the motor to stop spinning and remain in that state through poweroff/on cycles etc. but I'm sure this is not the last time I will have trouble of this kind.

I would note that when replacing the library back in its home on the shelf, be careful not to tip the library, especially toward the player area because the disks will spill out of the carousel near the player and become jammed when you power it on and attempt to load. A final tip of the library away from the player area may clear this if you hear the disks rolling out of their slots and you don't want to open the top again (it's a darned heavy box when fully loaded).

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