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Iomega Super DVD RW/CDRW

Hi,
I connected the previously working dvdrw to my dell laptop w/xp home.
The drive is recognized, but neither blank dvd,cds or precorded dvd's are "recognized".
I've also blown some air into the drive to dislodge possible dust, etc. which was not helpful.
I've read thru iomega's "terrific" user forum, and this seems to be a popular topic but w/little helpful advice.
I even tried calling iomega's paid phone help (perhaps for a "problem" they are quite familiar with but do not answer on their forum & then get "paid" to resolve), but they are closed on weekends.
It looks like a possible glitch w/windows xp, but that is just a guess.
Any helpful and specific steps to resolution are MORE than appreciated.
And...Happy Holidays.
Thank you very much.
Fixya Addict

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  • 1 more comment 
  • Fred Jan 13, 2008

    jmorgan123,
    Thank you very much for your suggestion.
    H/E, it did not "fix" the problem.
    Only "lower filters" was in the name column which I deleted.
    The unit now plays cd/dvd's, but the unit (as well as several different kinds of blank discs) are still not recognized by any of several different dvd recording programs.
    Next suggestion?
    Thanks again.
    Fixyada

  • Fred Jan 20, 2008

    "Device is working properly", but when using recording s/w (nero,sonic, etc.), neither blank dvd's nor the recorder is recognized.
    Next?
    Thanks.

  • Fred Jan 20, 2008

    Done...didn't help.

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Go control panel > system > device manager > dvd/cd

Posted on Jan 20, 2008

  • 1 more comment 
  • Kleanthis Mavropoulos
    Kleanthis Mavropoulos Jan 20, 2008

    At General tab check device status.

    if "device is working properly", check also next tabs.

    properties, DVD region, etc.

  • Kleanthis Mavropoulos
    Kleanthis Mavropoulos Jan 20, 2008

    I think your recording s/w must be uninstalled-reinstalled.have tried it?

  • Kleanthis Mavropoulos
    Kleanthis Mavropoulos Jan 20, 2008

    may be compatibility problem.

    If you are sure that this dvdrw is working and correct installed, check if it is incompatible with the recording s/w version u use or another driver is needed.

    In what pc operation system as you daid "previous working" what is its model No, mfg , year made?

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