Question about HP PSC 1510 All-In-One InkJet Printer
I had a paper jam a while ago, but then had no problems printing.
Nothing seems to be wrong it just won't print and sends this message:
The print cartridge cradle cannot move. Please turn device power off. Check device for a paper jam or other obstruction.
I have removed the print cartridge and replaced them.. i have turned it off and on.. i opened to see if i could remove any obstructions but there are none.
Not sure what else to do.
Does is look/sound like the cradle is attempting to move? Make a loud popping sound? There is small belt that is used to guide cradle across the platen. Take a closer look to see if anything is obstructing that belt. It's rubber and looks like it has gear teeth on it and fits around white gear wheels on side of cradle.
If it doesnt' move at all, a hard reset might clear it. You'll have contact HP support for that as each printer model is different. Some you just hold the power button in for a certain number of seconds.
A soft reset can be tried by unplugging power cord from printer and waiting 15 seconds then reattach power.
Posted on Oct 05, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 07, 2013 | HP PSC 1500
Apr 13, 2010 | HP PSC 1510 All-In-One InkJet Printer
Aug 13, 2009 | HP PSC 1410 All-In-One InkJet Printer
Jun 18, 2008 | HP PSC 1315 All-In-One InkJet Printer
Jun 13, 2008 | HP PSC 1510 All-In-One InkJet Printer
Nov 17, 2007 | HP PSC 1510 All-In-One InkJet Printer
Sep 03, 2007 | HP PhotoSmart 7760 InkJet Printer
Oct 08, 2014 | HP PSC 1510 All-In-One InkJet Printer
1,464 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: