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Connecting to xbox live failing

Do you know how pass the test to connect to xbox live?

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Re: connecting to xbox live failing

The xbox live board is down,so if you pass all tests except the xbox live one,this is the problem.I rang them and they said over 50% of users are having this problem.Its because so many people went on it over Christmas and the system got overloaded.They said they're working on it and it should be up and running in a week or two. ~~PS~~ I rang on the 12-1-08 so it should be up by the 20th,its not your fault,the servers down.

Posted on Jan 17, 2008

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Re: connecting to xbox live failing

I have the same problem as #8 it just sais network failed it worked perfectly fine yester day but now wont work at all never connects to live my laptops on the internet and my wires are fine HELP ME!!!

Posted on Jan 12, 2009

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Re: connecting to xbox live failing

Check the firewall settings on your router or modem

Posted on Jan 05, 2008

Re: connecting to xbox live failing

Why does it say conection unavalabul when i try to sign in

Posted on Jan 05, 2008

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Re: connecting to xbox live failing

Well, there could be many problems of why it says Xbox Live failed, such as:

1.) Connection (maybe the connection from your Xbox 360 console to your modem/router is weak and maybe replaceable?). 2.) Internet (Maybe your internet connection is down/out for the time being).
3.) ISP (Some Internet Service Providers can only connect to Xbox Live and others can not connect to Xbox Live).

But it could be possible for Xbox Live to be down without any advanced notice, but is very rare to see happen.

Posted on Dec 27, 2007

Re: connecting to xbox live failing

Yea anyone know why it says xbox live failed

Posted on Dec 26, 2007

Re: connecting to xbox live failing


Posted on Dec 23, 2007

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SOURCE: xbox live

Hey killerblue1, and Guest
It's somewhat a vague question, but I'll try my best to give you some options. I'm going to assume that your friend doesn't have an xbox 360, and you brought yours over to play, so I'm gonna go by that scenerio.

Try this, once you plug in your xbox360 to the network, which I'm assuming you have it set to be Modem --> Router --> Xbox.

Unplug the power from both the router and the modem, leave it unplugged for about 30 seconds, and then plug them back in, starting with the modem.

turn on the xbox, and see if it works for you.

If it doesn't, try this method:

Update the firmware on that router. I had the same issue with my xbox360. It's quite easy to do. Go to the manufacturers website of the router, and just do a search for, 'firmware'. Then, once you download the file, open up the console to your router.

It usually something typed in the browser like,, etc. Login, and update the firmware.

If that doesn't work. Get ahold of sony, maybe even checking their site. They may need some specific ports opened up on the router to allow specific packets to go through the network.

Hope this helps.


PS: If all of this doesn't work, please attempt to test the connection, and post back what step it fails on. It can be easily narrowed down to what is causing the issue if you do.

Posted on Dec 11, 2007

SOURCE: failure connecting to XBox Live

same here

Posted on Dec 26, 2007

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Xbox live IP address and gateway dont seem to work

Make sure you are using the xbox networking adapter. Some networking adapters may work on it but if you encountered any problems, xbox tech support won't be able to assist you with some troubleshooting since they don't support any product other than the xbox networking adapter.
  • To test the connection, go to the system area on your xbox live dashboard then go to network settings and select test xbox live connection.
  • If you pass on all test down to NAT then it means you are connected already and you can now enjoy playing online.
  • If you fail on the first part of the test which is Network Adapter or if it says not connected on Wireless Network then you need to perform some steps.
  • Get back to the network setting's area by pressing B on your controller and select restore to factory defaults. Doing this will restore the xbox live settings to default and you need run another test again which may allow you now to pass.
  • If you still fail on wireless network then it means that you need to set your console to wireless mode by going back to Network Settings and selecting the Edit Settings option.

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Ip adress failed

u should try ringing ur internet server and u dont connect it to ur laptop u connect it to ur modem and router and btw for some reason xbox live doesnt work for everyone it weird but no one knows why

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Failed Ip adress for xbox live

First i want to know how is your xbox 360 connected to the internet? For example ( Modem Connection?, Router Connection?, Or Wireless Connection?

Here are some steps that you need to try:

1. Turn off your cosole wait for 20 seconds and then turn it back on, then test your xbox live connection

2. Go to your network settings

3. Select restore to factory defaults and test your xbox live connection

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Things to Ensure

  • Your router is connected to your xbox
  • Your router is connected to an active telephone line with broadband active.
  • You have configured xbox live.

Oct 01, 2008 | Microsoft Xbox 360 Console

2 Answers


Try calling XBOX customer support. They will know exactly how to fix your problem. Their number is 1-800-4MY-XBOX. (1-800-469-9269). This is the best way to fix this problem because the technicians are certified and they know what to do.

Hope this helps,

Mar 06, 2008 | Microsoft Xbox 360 Console

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You might not have been banned. Not being able to connect to the DNS or having it fail can be caused by a few things:
The DNS address serves couldn't be reached
The info on the DNS server couldn't be snagged from your ISP or the DHCP server
The DNS values in the dashboard are wrong.

I don't want to come off like I am insulting your intelligence, but check your internet connection to make sure you have the ability to connect. I'm sure it is all in proper order. So the next thing you need to do is check to see if you IP is set and passes all the tests. If it isn't then you can click the more link on the test page to follow the directions on how to fix it.

You may also want to check out if you are using a XBOX live compatible ISP. Click on Learn More to see if you are using the right ISP or to adjust your settings. You can also check out the connectivity wizard to find out if there are some other issues revolving around this.

Still running into problems!?!?!? try running the modem directly into your XBOX. This has helped me in a few time of need.

Here are some helpful links on what you can do when your DNS fails:
And a link to a forum discussion regarding failed DNS

Mar 04, 2008 | Microsoft Xbox 360 Console

1 Answer

Can't get Xbox live to Connect to Xbox Live

wait 30 secs then turn it on then wait 30 sec to dotest

Mar 02, 2008 | Microsoft Xbox 360 Console

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