Question about Microsoft Xbox 360 Console

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Connecting to xbox live failing

Do you know how pass the test to connect to xbox live?

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  • c-dawg Dec 26, 2007

    it says net work adapter + wired

    then ip address + failed how do i fix it

  • super mario Dec 26, 2007

    it says that im connect but it says that same thing about my ip adress it say it failed

  • tylord Dec 29, 2007


  • imdominique Dec 30, 2007

    im signing in but the xbox live homepage wont come on

  • kstreets1211 Jan 11, 2008

    my ip address keeps on saying failed wen i put it through the test for xboxlive

  • pagan67 Feb 11, 2008

    ip address keeps failing

  • Anonymous Feb 12, 2008

    the ip address fails when trying to connect.

  • Anonymous Sep 06, 2008

    the xbox live keeps failing because of my ip address

  • daniel puh Oct 09, 2008

    my xbox live wont work becasue of my ip address it just wont let me on it keeps failing and i dont know why

  • thomas86 Oct 27, 2008

    keeps failing the test on ip address

  • moeee_22 Dec 31, 2008

    I'm trying to get my Xbox Live running and when i run the tests it says that my Network Adapter it Wired but then it says my IP Address Failed, how do i get it to work?

  • Diane Stewart Dec 31, 2008

    My son went on xbox 360 live to play a game only if he was connect into my modem not the DI 601 router which is why I have them so I can get online on my laptop. Due to the problem with that I am unable to get online if my son use the just the modem. How can I get that fix. Also media share and I dont see it on my laptop to have the media share with xbox 360 live.

  • Anonymous Jan 05, 2009

    Mine also keeps failing on Xbox Live. First it connects and I play Call of Duty World at War allot and at first it will connect but then after a game or even during I will get signed out. Are we guaranteed a connection at all times? I think Xbox also has a few problems because the server times out regally. This really annoys me

  • oli-2k8 Jan 11, 2009

    when i test my connection it says ip adress failed i thought i as the only 1

  • teamteal4hop Jan 12, 2009

    i can chat and tour dashboard but can't connect to ea servers

  • Anonymous Jan 12, 2009

    my ip address is failing

  • Anonymous Apr 24, 2009

    yeah my xbox live wont work for the same reason andi dont know why and this wasnt during christmas

  • shawn mir May 20, 2009

    when im connected i try to test it and it keeps on saying I.P FAILING

  • sonpmo May 11, 2010

    Solution Link . . .




7 Answers

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The xbox live board is down,so if you pass all tests except the xbox live one,this is the problem.I rang them and they said over 50% of users are having this problem.Its because so many people went on it over Christmas and the system got overloaded.They said they're working on it and it should be up and running in a week or two. ~~PS~~ I rang on the 12-1-08 so it should be up by the 20th,its not your fault,the servers down.

Posted on Jan 17, 2008

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I have the same problem as #8 it just sais network failed it worked perfectly fine yester day but now wont work at all never connects to live my laptops on the internet and my wires are fine HELP ME!!!

Posted on Jan 12, 2009

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Check the firewall settings on your router or modem

Posted on Jan 05, 2008

Why does it say conection unavalabul when i try to sign in

Posted on Jan 05, 2008

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Well, there could be many problems of why it says Xbox Live failed, such as:

1.) Connection (maybe the connection from your Xbox 360 console to your modem/router is weak and maybe replaceable?). 2.) Internet (Maybe your internet connection is down/out for the time being).
3.) ISP (Some Internet Service Providers can only connect to Xbox Live and others can not connect to Xbox Live).

But it could be possible for Xbox Live to be down without any advanced notice, but is very rare to see happen.

Posted on Dec 27, 2007

Yea anyone know why it says xbox live failed

Posted on Dec 26, 2007


Posted on Dec 23, 2007

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Posted on Jan 02, 2017

  • 54 Answers

SOURCE: xbox live

Hey killerblue1, and Guest
It's somewhat a vague question, but I'll try my best to give you some options. I'm going to assume that your friend doesn't have an xbox 360, and you brought yours over to play, so I'm gonna go by that scenerio.

Try this, once you plug in your xbox360 to the network, which I'm assuming you have it set to be Modem --> Router --> Xbox.

Unplug the power from both the router and the modem, leave it unplugged for about 30 seconds, and then plug them back in, starting with the modem.

turn on the xbox, and see if it works for you.

If it doesn't, try this method:

Update the firmware on that router. I had the same issue with my xbox360. It's quite easy to do. Go to the manufacturers website of the router, and just do a search for, 'firmware'. Then, once you download the file, open up the console to your router.

It usually something typed in the browser like,, etc. Login, and update the firmware.

If that doesn't work. Get ahold of sony, maybe even checking their site. They may need some specific ports opened up on the router to allow specific packets to go through the network.

Hope this helps.


PS: If all of this doesn't work, please attempt to test the connection, and post back what step it fails on. It can be easily narrowed down to what is causing the issue if you do.

Posted on Dec 11, 2007

SOURCE: failure connecting to XBox Live

same here

Posted on Dec 26, 2007

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1 Answer

Xbox live IP address and gateway dont seem to work

Make sure you are using the xbox networking adapter. Some networking adapters may work on it but if you encountered any problems, xbox tech support won't be able to assist you with some troubleshooting since they don't support any product other than the xbox networking adapter.
  • To test the connection, go to the system area on your xbox live dashboard then go to network settings and select test xbox live connection.
  • If you pass on all test down to NAT then it means you are connected already and you can now enjoy playing online.
  • If you fail on the first part of the test which is Network Adapter or if it says not connected on Wireless Network then you need to perform some steps.
  • Get back to the network setting's area by pressing B on your controller and select restore to factory defaults. Doing this will restore the xbox live settings to default and you need run another test again which may allow you now to pass.
  • If you still fail on wireless network then it means that you need to set your console to wireless mode by going back to Network Settings and selecting the Edit Settings option.

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Ip adress failed

u should try ringing ur internet server and u dont connect it to ur laptop u connect it to ur modem and router and btw for some reason xbox live doesnt work for everyone it weird but no one knows why

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2 Answers

Failed Ip adress for xbox live

First i want to know how is your xbox 360 connected to the internet? For example ( Modem Connection?, Router Connection?, Or Wireless Connection?

Here are some steps that you need to try:

1. Turn off your cosole wait for 20 seconds and then turn it back on, then test your xbox live connection

2. Go to your network settings

3. Select restore to factory defaults and test your xbox live connection

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Network connection failed when trying to connect to xbox live

You may want to try the following:

Use a different ethernet cable.
Reset the router and xbox by powering them down for at least a minute.
Run the connection wizard under Xbox Live.
If the test passes you should be connected to the web.
If not you might have a problem with either the router or the xbox.

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Xbox Live

Things to Ensure

  • Your router is connected to your xbox
  • Your router is connected to an active telephone line with broadband active.
  • You have configured xbox live.

Oct 01, 2008 | Microsoft Xbox 360 Console

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wait 30 secs then turn it on then wait 30 sec to dotest

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you need to open the port that the update is trying to go through. the easiest way is to turn your firewall off, but this opens up your security. another way is to forward the correct port through port forwarding on your router. findout which port xbox live uses and put in the information to the router

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