Question about Canon PowerShot A560 Digital Camera

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WHEN I TURNED MY CAMERA ON, THE SCREEN STAYED BLACK AND THEN IT BEEPED 5 times AND THE WORDS "LENS ERROR RESTART CAMERA" appeared. I did press the on button again and it just does the same thing. Also the lenses did project out and that doesn't go in now either. My batteries are charged. Can you help?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Bogdan
  • 198 Answers

SOURCE: Lense won't open.

Hello Ragamuffin, This is a lens assembly mechanism problem. It is a delicate part of any camera. The lens assembly is composed of several servomotors, coils, some sensors and the actual lens. It does the following jobs: it extends the lens back and forth achieves focus by moving the lens zooms the lens by rotating them in the same time as the whole objective is moved back and forth Each of these operations is controlled by some servomotors who actually move these parts and are also connected to some sensors that pass the readings back to a main processing unit. When you open the camera this processing unit will check to see if the lens assembly is able to do all of these 3 things. Failure to comply with even one of them will result in the error you see. "Lens error" is a generic message, doesn't mean that the lens itself are damaged, could be the connector to their servomotors, sensor failure, some coils that are out of position and things like that. They are all related to the lens assembly. Because this is a VERY fragile part of any camera I don't suggest you to try a DiY repair because you can damage the lens even further. Even service centers have problems repairing this, most time it is done under a microscope and some times it simply can't be fixed. This problems occur most of the time in corelation with the camera being dropped or received some shocks but it can happen out from nowhere, just like that. I would recomand you to go to a service center. Try not the big ones that represent large corporations (because they are expensive), instead look for a smaller one. Tell them you have a lens assembly problem, ask them to make you a diagnostic and then ask for a cost estimate BEFORE they actually repair the camera. If the lens assembly is damaged beyound repair it will need to be changed as a whole, including all connectors, CCD sensor and so on. This could cost from $70 - $200 excluding labor parts that can be about $100. Therefore you should ask them a cost estimate. If your camera is still in waranty you just need to call one authorised service center to have it fixed for free. Good luck and please post back if you encounter any other problems.

Posted on Apr 03, 2007

SOURCE: Lense won't open.

There is a very small lens inside the camera which moves back and forth to focus the image. Sometimes this lens gets stuck making it impossible to focus the image. If this is the case a nice firm smack on the palm of your hand can jar it free. I know it sounds crazy, but it has worked for me before.

Posted on Apr 24, 2007

darntoothysa
  • 489 Answers

SOURCE: how do you fix 'lens error restart camera'

Hi

What you are seeing is a generic stuck lens error message.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from.....

Darntoothysam com

Posted on Sep 22, 2008

  • 21 Answers

SOURCE: Lens error, restart camera.

I had the same problem with my powershot and with the batteries going bad super fast. The way to fix it is to empty your memory card of all pictures then put it back in the camera blank. That should take care of the problem and should pro;long your battery life as well.

Posted on Aug 25, 2009

  • 64 Answers

SOURCE: Lens error: restart camera

If you get that message the lens is stuck.
You should take the camera to a repair center.
They should repair it under warranty.
I have seen this problem a few times already. 

Posted on Sep 12, 2009

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http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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http://camerarepair.blogspot.com/2009/05/simple-fix-for-stuck-shutter.html

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1 Answer

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http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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