Question about KitchenAid KEBC207 Electric Double Oven

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E1 and f5 error/Door locked

The power went out and now we can't get our KitchenAid KEBC207 to function properly. The only message on the display is "door locked" with an E1 and F5 error message - the door to the bottom oven is locked, the top oven is not. If we try to hit "bake" or any other function, a "too hot" message shows on the display - but, there is absolutely no heat coming from the oven. Any ideas? We're trying to bake Christmas cookies, and if you can help - we'll send you some!!

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  • tomkatFlat Mar 31, 2008

    E1F5 after power failure, bottom door locked (cant get to screws holding trim that covers the screws to remove the oven).

    i pressed upper oven cancel, then lower oven cancel, then BROIL. fer sum reason the BROIL button did the magic.

  • wiggle22 Jun 15, 2008

    We have the same problem after a power outage oven came on with E1 F5 door locked on display, you can reset clock, but that is the only functions that will work if you reset power the oven makes a sizzle noise and then the error is repeated. if you try the othe fuctions it shows to hot error, bottom door is locked top one unlocked.

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The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!!

Posted on Oct 01, 2010

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F5E1 or FSE1 error code DOOR LOCKED LATCH NOT OPERATING


On this double oven, each door has it's own latch mechanism that consists of a motor, a position switch, and the door switch used to activate the cavity lights. Because the error indicated a latch failure (and the bottom door was locked), Start by cycling the power to the unit. Each time the power is removed and then applied to these ovens, both latches will lock then unlock the doors to ensure they are in the home open position. By doing so, you might be able to get the bottom oven door opened allowing me access to the latch assembly. With the latch removed, I try to begin a clean cycle so you could watch the motor operate and you will probably find that it will start to turn, but never would rotate enough to lock the door. Since the position switch was not actuated at the end of the motor operation, the F5 E1 error was again displayed. Replace the motor assembly
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The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.*&^%TY

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this was taken from the installation guide

http://shared.whirlpoolcorp.com/product_literature/search_results.jsp?searchTerm=kebc207&siteCd=WHRCOM#installation_instructions





Oven must be connected to the proper electrical
voltage and frequency as specified on the
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Models rated from 7.3 to 9.6 kW at 240 volts
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The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.^^^^^

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This is information from the Tech Sheet.

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F5
E0
E1
DOOR AND LATCH SWITCH DO NOT AGREE
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PROCEDURE: Before proceeding, press OFF, OFF, START to enter
the Diagnostic mode and verify the error codes.
TO VERIFY DOOR SWITCH:
A. While in diagnostics, open the oven door. The second digit on the clock display
should toggle between “1” and “0” as the door opens and closes. When door is
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If the second digit on the clock display did not toggle, go to step B.
If the digit did not toggle after replacing the door switch, go to step D.
If the digit did not toggle after replacing the door switch harness, go to step F.
B. Unplug oven or disconnect power.
C. Replace door switch. (If door switch is integral to the door latch motor
assembly, replace the entire door/latch motor assembly). Go to step H.
D. Unplug oven or disconnect power.
E. Check the integrity of the harness wires and connections between the
appliance manager and the door/latch assembly. Ensure there are no shorted
or pinched wires.
If the wiring harness is pinched or damaged, replace the door switch harness.
Go to step H.
If wiring harness is good, go to step H.
F. Unplug oven or disconnect power.
G. Replace appliance manager. Go to step H.
H. Replace all parts and panels before operating.
I. Plug in oven or reconnect power.
J. Press OFF, OFF, START to reenter the Diagnostic mode and complete checks.
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1 Answer

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The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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