Question about Bose Cinemate Digital Home Theater System Speaker

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Interface Module I just moved and cannot get the interface module to turn green.  The red LED stays lit but the green one will not come on.  Any Ideas?  Thank you!

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  • Anonymous Dec 25, 2007

    I had the same problem, so I unplugged the Cinemate for a few seconds ... did not work. Then I turned the power strip off that had the TV, DVD, Cinemate etc. plugged into it, for about 3 minutes. After turning it back on ... IT WORKED.

  • licelect Dec 29, 2007

    module light stays on red contacted company they instructed me on steps to follow,shut off system,re-connect wiring.Nothing worked we ended up having to send back to manufactuer.They sent us another one and in less than 3 months we have the problem again light will not stay on green.The product is suppose to be so good i can not keep sending these back.Help !

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  • 34 Answers

Just unplug all the speaker cables and then see if it switches on if it does one of your cables or speakers, i hope that can help you:)

Posted on Jan 09, 2008

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1 Answer

Before I start to desolder and solder an new IR component I have a question. The green led doesn't turn on, but why does the interface module turn on when I disconnect the White and Red RCA plugs? So,...


It is probably not the IR component. It sounds more like some voltage problem between components. Can you narrow the problem down to which RCA cable and then down to the component itself? It almost sounds like the system is preventing a failure by disabling the IR component.

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Try powering the unit down for 30 seconds and then power it back up.If after pluging and unpluging you still have the fix red led then the IR Detector Module inside the CineMate Interface Module is not working. You have to replace it. The Part Number is 1B83 41A. You can but this part at Radio shack for under $5.00 , remove the old one and solder a new one in, 3 leads of the LED. This was the way I fixed mine

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If the light on your control console just stays red and never changes, then the control module is probably bad. It's pretty common on the cinemate models.

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Same problem. Bose CineMate light went red and doesn't come back green even if I tried changing batteries and doing 5 step approach mentioned above.


If resetting this system and re-seating the interface (box with light) to the bass module doesn't fix this, you may need a new interface module. This sells for about $40-50 from Bose. If this is under it's 1-yr warranty, they should be able to replace this for free.
So just incase you haven't tried it: 1. Unplug the power cord from the bass module (sub-woofer) along with the interface module and wait at least 30+ seconds. 2. Re-connect the interface first- screw it in as tight as can be. 3. Re-connect the power cord, and try the remote again.
This is really the only solution, and it's exactly what their tech support will have you try. That's the one functionally weak point with that system, that little module needs to be adjusted and re-seated from time to time.

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Do the same thing by unplugging the power, but also unplug the interface module (box with red/green LED light) from the sub woofer / bass module, and wait 30+ seconds. Plug the interface module back in first, and screw it in as tight as possible. Then plug the power back in and try the remote. This should fix your problem. :)
If this doesn't fix it, you will have to purchase/replace this module through Bose. (anywhere from $40-$60 if not under 1-yr warranty.) If you're still under warranty, it's a free replacement.

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Unplug mains power to amplifier for 2 hours. Powered up and back in control.

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Hello everyone! The Bose interface module is working again. All I did was unplug the power, wait about a minute and then plugged it back in. Whatever it did, it must have reset itself, so now everything is fine.

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