Question about HP Officejet 5610 All-In-One InkJet Printer

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Dell computer does not run the scanner of my HP 4480 all-in-one.

HP support says that my pc is missing the scanner detection drive on my Dell computer. When you go into Control Panel to add an imaging device, it only asks for cameras and not scanners in the camera and scanner folder. The printer works perfectly on my 4480, but the computer puts up an error message that the scanner is not detected.

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6ya6ya
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Posted on Jan 02, 2017

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  • 26 Answers

SOURCE: Scanner not detected by Microsoft Office Document Scanning

1) Install the Microsoft Office Document Imaging feature by following the steps
given below:

1) Go to Start -> Control Panel.
2) Click the Add or Remove Programs.
3) Select the Microsoft Office Professional Edition 2003 and click the Change
button.
4) Click the Add or Remove Features and click on Next.
5) Select the Choose advanced customization of applications checkbox and click
Next.
6) Click on the Office Tools -> Microsoft Office Document Imaging -> Scanning, OCR
and Indexing Service Filter.
7) Select Run all from My Computer, insert the Office installation CD, and the
feature is installed.

Posted on Apr 11, 2009

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laxmankumar
  • 191 Answers

SOURCE: Scanner on my "All in One HP 6110" refuses to work any longer

Hi,

Please get back to me with the following information to assist you further.

  1. How is your printer connected to computer? (USB or Network)
  2. Have you installed Full feature software?
  3. If you are connected with USB cable make sure the cable is connected directly to the printer without any USB hubs.
  4. What is the OS?
  5. Are you able to copy a document on the printer (stand alone copy)?

Posted on May 23, 2009

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