How long have you had that and where did you get it from?
Some places just exchange the product (Best Buy, Walmart, etc) by taking the product and showing the receipt.
I also found this on their website, good luck on your laser hunt!
http://www.us.liteon.com/opto.index.html
Go to www.local.com and search for a repair service.
5.Click Next to prepare the disc.
and for CD-RW:
1 Insert a disc into your recorder drive.
2 In My Computer, right-click your recorder drive.
The
'Use with DLA' option in the popup menu should have a check mark beside
it. If this option is not selected, click on the HELP button and follow
the steps in "Using DLA With Your Recorder Drive" before proceeding.
3 Click Format.
DLA's Format dialog box appears. The options available to you will depend on the type of recorder drive you have.
4 Set the options in the Format dialog box.
a ) Type a name for your disc in the Volume label text box.
b
) Select either Quick or Full Format by clicking beside the option you
prefer. DLA can perform either a Quick or Full format of your discs.
c
) If you have an EasyWrite CD-RW drive, you will have the option to
create an EasyWrite disc by placing a check mark beside Enable
EasyWrite. (See Using DLA with EasyWrite Drives for more information.)
5 Click Start.
If
you selected Quick Format or you selected Full Format and your drive
supports background formatting, you will be able to use your disc within
minutes. If not, you must wait until formatting is complete before you
can write files to your disc.
I hope this will help you
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LVW5005 be advised , the lazer is CHEAP and after about 200 discs it will crap out [ burn out ] like a lite bulb .After using the unit SHUT it OFF !!! IF it stays on it is like a light bulb in the house you are shortining the lazer life ..
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