Question about Dell 962 Photo All-In-One InkJet Printer

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Error 1102 occurred after changing b/w & colour cartridges

Despite several trials to get my printer going with new cartridges I kept getting the same message on the display:
error 1102 ocurred.
I did - so I think - everything right and can't figure out myself how to solve an error I can't find anywhere. But I know, SOMEONE is out there to help me. Thanks in advance!!
Peter

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  • 8,619 Answers

Hi


Thanks for using FixYa. Disconnect the printer from the computer and then turn it off, also unplug it. Now reconnect all the connections & check. This will reset any error messages the printer has.

If this doesn't resolve the error then remove both the cartridges from the printer and clean the cartridge seats, use a soft cotton cloth for this. Then place small paper towel to protect ink outlet on bottom of printer. Use WD-40 spray on copper surfaces, both sides on Black & Color cartridges. Dry surfaces with paper towel. remove small towel placed in bottom . Reinstall both cartridges.


Please do accept the solution if the issue is resolved or else revert for further assistance.

Thanks

Rylee

Posted on Oct 05, 2009

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2 Answers

Error code 1102 comes up on printer every time i try to print


Error 1102
  1. Remove the print cartridges, and close the cartridge carrier lids.
  2. Disconnect the power cord from the electrical outlet.
  3. Reconnect the power cord to the electrical outlet.
  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.
  5. Reinsert the print cartridges.
If the error does not reappear, the problem has been corrected.
If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to determine which cartridge is not working properly.
  1. Remove the print cartridges, and close the cartridge carrier lids.
  2. Disconnect the power cord from the electrical outlet.
  3. Reconnect the power cord to the electrical outlet.
  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.
  5. Reinsert the black (or photo) print cartridge.
  6. If the error:
    • Reappears, replace the black (or photo) print cartridge with a new one.
    • Does not reappear, reinsert the color print cartridge.
  7. If the error reappears, replace the color print cartridge with a new one.
I coudn't find your printer model. This is a common solution for Error 1102.

I hope this solution will helpful for you
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THANKS & Keep Using fixya

Jul 27, 2011 | Office Equipment & Supplies

1 Answer

I loaded a new colour cartridge in a lexmark p4350 it gives me a code 1102 i have cleaned the heads and still it gives an error 1102


The 1102 error message is caused by a communication failure between one of the printheads (cartridges) and the All-In-One (AIO). Please refer to this article to determine and resolve the issue: 1102 Error Message on the Lexmark P4300 Series All-In-One.

Apr 13, 2011 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Printer Canon iP1700 - I have already put the new inkcartridge black & colour but the printer says inkcartridge colour is not installed properly. I have installed so many times but same problem.


Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached.

To reattach the cartridge check the following steps :

turn on the lid of the printer and then remove the cartridge from the printer head.

Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report.

Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

Jan 03, 2011 | Canon PIXMA iP1700 InkJet Photo Printer

1 Answer

Error Code 1102 on Lexmark P6350 Printer


Hi, it seems that it's a cartridge problem. That's the most probable reason why you're getting that error code. Try this out.
1. Remove cartridges.
2. Unplug printer from power outlet.
3. Then, plug printer back in power outlet after 10-15 seconds.
4. Reinsert cartridges.
If error still appears, redo steps 1, 2 and 3. Then, insert black cartridge first. If error appears, replace black cartridge. If not, insert color cartridge, if error appears, replace color cartridge. Hope this helps.

Mar 08, 2010 | Lexmark P6350 All-In-One InkJet Printer

1 Answer

Black ink ran out and printed one photocopy without producing any black. Change the cartridge several times BUT still does samme thing - no printing in black. Colour is fine, just no black despite changing...


Canon IP 2000 / reset
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..


All the best Pineworks

Feb 09, 2010 | Canon PIXMA iP2000 InkJet Printer

1 Answer

Dell 944 error message 1102 after fitting new DellBlack Cartridge


hi there,

you can try these steps:

try to remove the new black cartridge. get a clean cloth. gently wipe the copper strip of the cartridge. unplug the power cable of the printer. gently wipe the contacts of the black cartridge carrier (where you put the black cartridge in). close the carrier, plug the power cable back in. install the black cartridge. then check for the error code.
if you still have same error code, try the old cartridge.
if the old cartridge still works, you need to contact dell for the replacement of the black cartridge (if you purchase the black cartridge from dell)
if the old cartridge is also giving same error. try the steps on the color cartridge as well, it might be with the color cartridge error.
or both.
worst case scenario the contacts on the printer carrier might be broken already.
but in this kind of situation. 98% it's the cartridge that's causing the issue.

have a great day :)

Oct 02, 2009 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Error 1102


Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Jan 09, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

What is Error Code 1102


If you get errors after refilling and then you clear the error! And you still get errors occuring then this is a problem with the cartridge.
1)The cartridges printhead may have burned out if it was run dry. (new cartridge is required)
2) No ink is coming out of the port hole! Try dabbing the bottom of the cartridge on tissue. Ink should appear if not then use tissue with Isopropyl alcohol and blot lightly until ink apppears.
3) If not ink appears then you may have an air bubble blocking the flow of the ink. wrap cartridge tightly in plastic wrap holing in an up right position whip downwards this will force air to the top of the cartridge and open the port on the bottom. Remove wrap and try it out.
4) If the cartridge sat empty for a period of time before refilling you are wasting your time. The ink is probably sitting at the top of the cartridge and can not migrate to the bottom, in this case it may have burned out.

In refilling of Lexmark cartridges:
Refill often and do not allow them to run dry. Running them while there is not ink in the cartridge burns the print head out and the cartridge will not work and you will get an error.
By refilling often the cartridge stays in good condition, you do not run out of ink during a print job, and the cartridge will have a prolonged life span.

Dec 06, 2008 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

I keep getting cartridge error or it prints a blank page. There is no tape on the cartridge and they are installed properly. It prints sometimes but not all the time Printer keeps saying cartridge error


This has been just happening with me aswell - I just changed the colour cartridge with the black cartridge ran out but i kept it in as it told me to place one in. Trying to print out but black ink wont come - just blank pages - surely the colour cartridge can make black? However, if you have the colour cartridge and are on microsoft word or similar, change the colour of the writing to dark navy and it will print out documents.

Aug 26, 2008 | Lexmark P6250 All-In-One InkJet Photo...

4 Answers

Colour printing


Is by any chance a third party cartridge?

Jan 13, 2008 | Office Equipment & Supplies

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