Question about Philips GoGear HDD6330 MP3 Player
My GoGear seems to be working fine but it is no longer recognized by my computer. When I bought my computer, I just plugged it in and it worked fine. Device manager says that it can't start the device. I unistalled the driver so I could use the drivers it came with, but the software that came with it says that it only works with Windows XP. When I tried to download drivers from Philips.com, it said the same thing. Any help would be appreciated!
How to dowload softare of philips go gear
Posted on Feb 02, 2009
I know this is an old post but I recently bought a Dell that came with Vista Home Premium SP1. I tried installing the Philips software but got the same notice saying it only ran on XP SP1 or later. Then I figured there was nothing to lose so I plugged in the HDD6330 into the USB port and Vista recognized it without a problem and now works fine even with WMP 11.
Posted on Oct 21, 2008
Check which version of Windows Media Player you have loaded.
Open Windows Media Player. Click "Help" and "about". This should show which version you have.
Windows Automatic Updates may hve updated to version 11.
The Philips HDD6330 is only compatible with version 10 under Windows XP.
If you have version 11, then uninstall and it should roll back to version 10.
Posted on Feb 08, 2008
Tips for a great answer:
Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,
if you're device isn't working properly or there's a frozen display.
Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.
If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.
Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."
This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.
Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.
Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.
Properly disconnect your GoGear from your computer and restart the device.
Recharge your device if your GoGear dies suddenly while playing.
Connect the GoGear to your computer via the supplied USB cord.
Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.
This will begin the charging process of your GoGear.
If recharging doesn't work, the battery may need to be replaced.
Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.
hope this helps
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