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Error, ''incorrect paper size'' and we can not clear it. When a fax was being received, it pulled two pieces of paper through at the same time, which gave it a different paper size than the standard 81/2 X 11.

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  • Anonymous Mar 28, 2014

    error message incorrect paper size

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  • 71 Answers

The problem is the separation pad or roller, depend what Fax Machine you are. Try to clean with alcohol, see what happened.  

Posted on Oct 05, 2009

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1 Answer

I have a Laser Class 710 and the error light keeps blinking. There is a message that says "incorrect paper size received in memory". How do I get rid of this?


Someone has probably sent you a fax on 8 1/2 x 14 inch (legal size) paper. Pull down the manual hand feed tray which is located above the regular paper cassettes and place some legal size paper in it. Hopefully the fax will be outputted and the message will go away. Good luck.

Jul 15, 2011 | Canon LaserCLASS Fax 710 Printer

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We have a Canon Faxphone L170. Someone sent a fax


On the controll panel there is a diamond shape picture with a eye in it.press that bottom and clear the fax that you received.There is no other way.You will have to phone the sender and ask them to change the papersize settings on the fax machine.

Dec 08, 2009 | Canon FAXPHONE L170 Plain Paper Laser

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Everytime I receive a fax, the first page prints out then I get a "Check paper size" error


Sounds like you have the paper size in the tray set incorrectly. For example, it may be set to legal, but you have letter size in the tray. This would cause that message to display. Check your setup options for the paper setting.

Jul 14, 2009 | Brother IntelliFAX 4100 Laser Fax

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It is stating that incorrect paper size and I cannot get it cleared out


Your memory might be too full. Try to delete your memory and see if that will help.

May 14, 2009 | Office Equipment & Supplies

1 Answer

Not receiving faxes


Folio is not what you want. The usual is letter (LTR) or 8.5 x 11. You may have to check the settings to set the default paper size.

Jan 14, 2009 | Canon PC-1080F Plain Paper Laser Fax

2 Answers

Clearing an error


well, one of two things have happened, 1. you haven't removed all of the jammed paper, maybe you left a small piece of a piece of paper or you may bent or broken your paper jam sensor. go through the paper path very carefully and check both things.

mikey

Mar 14, 2008 | Sharp UX-B20 Plain Paper Inkjet Fax

1 Answer

Check paper size comes up all the time. Also pulls anywhere from 4 - 10 blank pages through at once.


dear sir pleaz select the correct paper size in the user data programing of your machine

Sep 10, 2007 | Canon FAXPHONE L80 Laser

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