-   Went to the website mentioned above and had to download the Zip file for Windows to get the Mac installer. But it failed. :(
-   Guest
Dec 31, 2008
-   can not download -   Guest
Dec 27, 2008
-   The Sharper Image USB 2.0 Rechargeable Digital Photo Album with keychain 1.4in display not recognized as 8MB, windows XP sp2 shows 2MB, but will not format. A product like this shouldn't require any troubleshooting. Gave it 30 min following typical fixes, searched for updated driver...RETURN for REFUND -   Guest
Dec 25, 2008
-   the sharper image digital photo album with keychain and the disk containing the software does not upload to computer-   Riverababe32
May 04, 2008
-   I purchase a sharper image digital viewer. I plug it in to my USB and all I get on My Computer is an additional cd drive. It seems that the accompanying software in the device doesn't launch. I tried it on a different computer and it does. Anyone have any ideas on how to get it to work on my computer? Thanks so much!-   mart08
I called the company and they sent me a full-size CD w/ the software for free. The number is found on that website that the other post mentioned (mscustomercare.com)
go to their website... www.mscustomercare.com and they have the drivers and stuff there....The problem i have is that after ive charged it for 3 days it wont turn on! It works when its plugged into the USB but as soon as i unplug it....wont turn on!
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Solution #3
posted on Apr 01, 2008
Guest
Rank: Apprentice
Rating: 0%, 0 votes
This keychain has a horrible setup. Not knowing a bit of computers I wouldn´t have had a chance.
1st) download the proper software "Tao Image TRansfer 4.9 " (google)
2nd) Plug the kexchain with the USB Cable to your computer, select USB update and then press the Menu button. Immediately start the programm ! Then nit will work.
3rd) The key chain only will be loaded if you connect it with your Computer and set it to "USB Charge"
I had put the key chain into the computer and the Rechargeable Digital Photo Keychain had just said...
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I had put the key chain into the computer and the Rechargeable Digital Photo Keychain had just said Connecting I do not know what to do because it still says it do you need to wait a very long time for it to work or????
i have a photo key chain i have down loaded pictures but the screen is so dark i can't see the...
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i have a photo key chain i have down loaded pictures but the screen is so dark i can't see the pictures, can you tell me what to do???
After I installed drive that came with device Innovage Digital Photo Album with Keychain, the...
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After I installed drive that came with device Innovage Digital Photo Album with Keychain, the Windows system presents this answer: " the disk format no ended " or some thing like no completed the operation disk format. My PC is nem and has Windows XP. The problem occur when I tryed move photo from PC to device Innovage. Thanks, Antonio Oliveira
Once I have the everything set up and try to drag photos from the cpu to the Collection panel...
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Once I have the everything set up and try to drag photos from the cpu to the Collection panel window.The system is not allowing this function.I've tried several different ways to drag the photos to the appropriate area but it's not working.Could you please assist me on this issue...Thanks
Got the INNOVAGE Digital Photo Key Chain for Xmas-2008. I have a Mac. Running Tiger 10.4.11....
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Got the INNOVAGE Digital Photo Key Chain for Xmas-2008. I have a Mac. Running Tiger 10.4.11. Installed the software, but can't open the program. It opens for a split second then just quits. Green light is on indicating that it's fully charged, but when disconnected from USB port display goes blank. Is the battery bad? Is the software not up to date? What gives? Or is the whole unit defective?
I too can't seem to turn the stupid thing on. When it's on the the charge mode connected to the computer, the green light is on and the pictures are showing. The second I unplug it, the screen goes black. I've even tried holding down the menu button for a minute and still nothing. Has anyone found out how to turn it on???
Comment by Guest, posted on Dec 30, 2007
Had the same problem... Sharper Image send me this link for Mac software.
Our son gave both my husband and I a Coby Digital Photo Keychain. We each have a Mac laptop. The Mac cannot handle the little CD. Both of us had them get STUCK in the CD drawer. The machine couldn't eject them and I tried all the methods. I finally got a "fine" tweezers, and grabbed the edge of the CD and pulled it out. Then I tried to go to the web-site where I could down load it. It DOESN'T work. Is this just a waste that we need to get our money back??? I sure will never trust Coby products again. It says it works on a MAC. NOT SO! A word of caution. If you have a Mac...don't try this!
I have a MAC and it will not let me download the photo viewer, what can I do? Tried the CD does not fit, also went to the website and tried to download and it will not.. What can I do?
Comment by Guest, posted on Dec 24, 2007
Received a Digital Photo Album for Christmas, but my computer will not read or recognize a CD in the drive. Is there an online version that I can download?