Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

4 Answers

Device Not Recognized in XP

I do not see any drivers for this model that I can download for XP. Do you have any suggestions on getting it recognized?

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  • jordanv78 Dec 22, 2007

    I plug in the unit, and it says that device is not recognized. I then try to update drivers in Device manager and it does not find any. Any suggestions would be helpful.

  • jordanv78 Dec 22, 2007

    The problem is when the computer boots up, it says that the device is not recognized

  • jordanv78 Dec 23, 2007

    If it is in conflict with another device driver, how do I fix that situation? I have recently gotten a new printer which had drivers that installed for it, and come to think of it that is around the time when the device started going bad. Any suggestions?

  • Anonymous Feb 08, 2008

    Same problem.



    XP says " can not find driver". Got another WD 1TB also connected through Firewire, works OK. Disconnected that one, only new disk connected, still problems with driver, please advise ???

  • El Bally Mar 09, 2008

    I reinstalled windows XP and the WD 320GB storage device is not reconized in windows exploerer altough the USB Mass Storage device is indicated in the device manager

  • RAF Support Sep 25, 2008

    New 500 Mb My Book, is not recognized by XP on Toshiba Laptop. I can hear the tones that say it is being recognized by something, but nothing in My Computer. Needless to say, no software came up.

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4 Answers

Utterly useless info to fix this problem. Nothing but a bunch of blather by someone who really knows nothing and has no experience.

Posted on Oct 19, 2008

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In E-mail conversation with W-D, it turns out that somehow the HDD was corrupted and the only solution was to overwrite the entire disk with zeros and then reformat. Not a solution that will make me want to choose W-D for my next hard drive, but it worked.

Posted on Oct 19, 2008

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Ok, the drivers are located on the drive itself, which sounds crazy I know. However, try going to My Computer and look to see if the drive happens to be there. If not, try plugging the drive into a USB port that you know works. Still nothing? Reboot the computer and try again. Also, you may already have the instructions below (from WD's website).

Important: For highest performance and reliability of your Western Digital hard drive, we recommend that you install the latest service pack and updates for your computer hardware and Operating System.

For Windows Millennium, 2000, and XP:

  1. Turn on your computer system and allow it to boot to the desktop.


  2. Connect the power cord and USB cable to the external hard drive.


  3. Connect the USB cable to an available USB port on the computer system. The external hard drive will turn on automatically.


  4. Drive utilities and device drivers are installed automatically during the installation of the drive. If a security alert is displayed during the installation process, click on Accept or Continue.


  5. A menu will then display a list of bonus software utilities from Google™. Double-Click the Google™ options to begin installation; otherwise, click Quit to close the window. When finished, the hard drive is ready for usage and will be shown as a new drive letter under My Computer and Windows Explorer.
Good luck!

Posted on Dec 22, 2007

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  • 383 Answers

If a device is removed in Device Manager will it be redetect? The device is not being recognized or is disabled. The device is in confliction with another device. Such as an IRQ or DMA confliction.

Good Luck/Please dont for get to Vote, Thank You.

Posted on Dec 22, 2007

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Posted on Jan 02, 2017

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