Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Device Not Recognized in XP

I do not see any drivers for this model that I can download for XP. Do you have any suggestions on getting it recognized?

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Re: Device Not Recognized in XP

Utterly useless info to fix this problem. Nothing but a bunch of blather by someone who really knows nothing and has no experience.

Posted on Oct 19, 2008

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Re: Device Not Recognized in XP

In E-mail conversation with W-D, it turns out that somehow the HDD was corrupted and the only solution was to overwrite the entire disk with zeros and then reformat. Not a solution that will make me want to choose W-D for my next hard drive, but it worked.

Posted on Oct 19, 2008

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Re: Device Not Recognized in XP

Ok, the drivers are located on the drive itself, which sounds crazy I know. However, try going to My Computer and look to see if the drive happens to be there. If not, try plugging the drive into a USB port that you know works. Still nothing? Reboot the computer and try again. Also, you may already have the instructions below (from WD's website).

Important: For highest performance and reliability of your Western Digital hard drive, we recommend that you install the latest service pack and updates for your computer hardware and Operating System.

For Windows Millennium, 2000, and XP:

  1. Turn on your computer system and allow it to boot to the desktop.

  2. Connect the power cord and USB cable to the external hard drive.

  3. Connect the USB cable to an available USB port on the computer system. The external hard drive will turn on automatically.

  4. Drive utilities and device drivers are installed automatically during the installation of the drive. If a security alert is displayed during the installation process, click on Accept or Continue.

  5. A menu will then display a list of bonus software utilities from Google™. Double-Click the Google™ options to begin installation; otherwise, click Quit to close the window. When finished, the hard drive is ready for usage and will be shown as a new drive letter under My Computer and Windows Explorer.
Good luck!

Posted on Dec 22, 2007

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Re: Device Not Recognized in XP

If a device is removed in Device Manager will it be redetect? The device is not being recognized or is disabled. The device is in confliction with another device. Such as an IRQ or DMA confliction.

Good Luck/Please dont for get to Vote, Thank You.

Posted on Dec 22, 2007

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