Hello !!
From FixYA
Give this a try:
1.Use a Q-tip with Isopropyl Alcohol and clean the gold contacts on both
the cartridge and the contacts in the printer.
2. Then from the Setup Menu, select Tools, then "Align Print Cartridges".
3.
Then select "Clean Print Cartridges"
4. Exit from the menu.
Hope this helps.
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