Question about Samsung WF337AA Front Load Washer

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Mouldy clothes!!!!!!!!!!! Hi there we have a samsung front loader just over a year old and it goes through its cycles but doesnt seem to be washing the clothes they come out smelling mouldy, we were advised to run a cycle with eukaliptus oil through it but it hasnt worked, any ideas? thanks and a merry christmas

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  • Anonymous Mar 27, 2014

    Clothes have tiny black grease dots after washing



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I had this same problem along with the washer wasn't spinning all the water out and was very noisey! the repair man that samsung sent out said there are alot of these washers with the same problem, he thinks it's a defect in the machie design. i'm awaiting the 4th repair on mine in 2 months and samsung won't replace!

Posted on Apr 22, 2008

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Same to you

Posted on Dec 23, 2007

  • prem mathew Dec 23, 2007

    Double check in and around the door boot. A lot of times small articles of clothing, lint and other forms of debris get caught behind the rubber and begin to stink. Continue with the clorox and hot water washes as a preventive measure. Depending on frequency of use, you may want to run the washer on its HOTTEST cycle with only bleach more OFTEN. Now...if don't find anything behind the rubber door boot,and the smell persists, you may want to check your drain pump as well. Make sure you drain all the water from washer by using a shop vac to pull a vacuum on the drain hose in the back of the washer. This will pull all the remaining water from the tub, through the drain lines and through the pump. Sometimes this will also pull any debris from the lines. Remove the lower kick panel under the door and check the drain pump for obstructions. The pump on this model have a screw off cap that you can check. As a last resort, if everything else checks out, is to replace the door boot. The rubber will sometimes become so mildewed that it will not go away and the smell will linger. I hope you find this information helpful. Let me know if you have any further questions. <>
    PS Do not use a wire brush on the rubber door boot. Use a green scrub pad or nylon bristled brush instead. You may case damage to the rubber.



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Stops mid cycle

that's the washing machine version of going on a walkabout, no? just kidding.

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Mar 11, 2008 | Samsung WF337AA Front Load Washer

2 Answers

Smelly clothes

A solution from the internet:
Make a boil wash (with no clothes and detergents) put into the powder drawer a cup of bicarbonate of soda.
It should clean the machine and move out the bad smell.

I have a front loading machine also and am not willing to have to constantly clean out the machine; the soap and fabric softeners you use are building up between the inner and outer drums (and on the drum itself sometimes). Because the machines door is so tightly sealed (to prevent water leakage) the smell from this buildup is awful. I finally found the solution.
MAGGIE'S SOAP NUTS -- they are all natural (grow on trees) and will remove the grime from your drum and also clean your clothes (you won't even need fabric softener anymore). Stop using commercial detergents and fabric softeners and start using Maggie's Soap Nuts.
They are not very cheap but they work great --
I have found that making a liquid out of the soap nuts and storing it in a bottle works better than putting them in the sack cloth they come with (because front loaders do not agitate constantly like regular machines, the cloth bag sits on the clothes and sometimes leaves a stain -- the liquid will not leave a stain.
YOU WILL SOLVE YOUR PROBLEM AND HAVE SOFTER CLOTHES TO BOOT (without fabric softener so you save some money there). They are also better for septic tanks, the environment and your health!
I believe Whole Foods sells them and they are also on the internet at

Note: Also go to -- they are going to buy these in bulk to cut the cost in half but don't have them yet. You should be able to buy them there soon.
Note: Forgot to tell you to run some of this thru your machine with hot water before washing your clothing to clean out the buildup that is already in the machine
And dont forget to rate me pl. Merry Xmas to you too.

Dec 22, 2007 | Washing Machines

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