Question about Dell Inspiron 6000 Notebook

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Hi I cannot download or open progeams with my laptop. Every time that I try to do it a balck screen pops up with a white flashing line on the left hand corner of the screen. I am operating on safe mode due to a virus on my system. This virus does not allow me to download anything or open up programs even in safe mode. I treid to reinstall windows XP with the CD but I still get the same result-black screen with a white line flashing in the left hand corner. Can some one help me please

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You can press Control-F11 when you see the 'Dell' logo after you turn the computer on. If this doesn't work right off the bat, hold control while turning the machine on and keep tapping F11 until you see it begin to boot. If you haven't deleted the restore partition in your attempt to reinstall XP, you should be able to restore the system to factory spec by doing this. You will lose any data you have obviously, but the malware will be gone as well.

Posted on Oct 05, 2009

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