Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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I just changed routers. printers works fine wired to desktop. but laptop top shows printer as being off line

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Is your printer wireless?

Posted on Oct 05, 2009

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In response to mgill153, yes the MFC 490CW IS wireless. I've recently run into the same problem with mine - the printer worked perfectly both printing and scanning through my old linksys router. However, I just installed a new D-Link router and, despite spending countless hours fiddling with the friggin thing, I can't get my computer to do anything with the printer. The printer finds the wireless network no problem and I've tried connecting using WPS (push button and PIN), and even tried manually entering the WPA key to no avail. The printer says it is connected to the network but none of my systems can print or scan with it (my windows pc's driver lists it as "offline"). I've assigned it a static IP so there is no reason I should need to reconfigure my drivers, and therefore it was no surprise that, after taking the time to reinstall them, I still can't print or scan. The printer works fine when using a USB connection and, link I said, it's radio does find the router's SSID (which is different from the old one). It just won't work with the new router.

Posted on Oct 26, 2009

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