Question about HP Officejet 6310 All-In-One InkJet Printer
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Posted on Jan 02, 2017
pull out the cartridge and shine a flashlight in and look at the flex circuit. Mine got damaged by the cartridge spring which gets loose. I think this is a common problem caused by a design defect. I am trying to talk to HP about it now.
Posted on Dec 31, 2007
SOURCE: cartridge error
Please click on the web link given below and perform the steps given in the web page to fix the issue.
If you are in US the ink cartriges number differ, there are four zones of cartridges, make sure you are using the correct one with the printer.
If you want further help click the below link and chat with online technician. This is free of cost.
Bye, take care.
Posted on Mar 20, 2008
I had the same problem. The only difference is that I decided to try using an XL cartridge to save money on ink. This is what caused my error message. After exchanging the XL and replacing it with the regular size cartridge the error message went away.
Posted on Oct 07, 2008
I know this might not sound like a good thing to do, but it fixed it for me. I licked my finger and rubbed it on the circuit board on the cartrige, then put it back in the printer. It seems to be working fine.
Posted on Dec 21, 2008
Try this while standing on one leg.
1. OPen ink caridge lid.
2. Remove the affected cartridge.
3. Close lid
4. Try to print. This will fail, but that is ok.
5. Open the ink cartridge door again.
6. Remove the other cartridge.
7. Unplug the unit.
NOTE FOR THE NEXT STEP
This can be risky and I asume no responsibility for pressng too ******* the contact points, havng too much alcohol, using the wrong kind of alcohol, or not using alcohol or other such problems that can occur.
8. Using ONLY alcholo lightly brushthe contact points
9. Lightly clean the cartridge cotact points.
10. Plug in the unit
11. Install the cartridges.
12. Go through the alignment process.
13. Switch to the other leg, those with one leg only are exempt.
14. You just might be ready to print again.
I know this sounds crazy but this just worked for me.
Posted on Dec 23, 2008
Tips for a great answer:
The problem could either be caused by a communication problem between your right cartridge and the printer or a short in the right cartridge. Please follow the steps below to identify and fix the problem:
Make sure the printer is on.
Open the printer cover. The print cartridge carrier moves and stops at the
loading position, unless the All-in-One is busy.
Remove both cartridges from the carrier.
Close the printer cover.
Unplug and re-plug the printer into the power outlet to reset it.
When the printer turns on, reinsert one cartridge first.
Close the printer cover and check for any errors.
If no error appears, reinsert the other cartridge. Close the printer cover.
9. Replace whichever cartridge is causing the error to appear with a new cartridge.
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