Question about NorStar T7316E Corded Phone

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Norstar t 7316e voicemail is locked. mailbox locked. contact admin?

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Yes. The voicemail system is not directly held on the phone.
Your Admin. will need to unlock or reset for you.

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Posted on Oct 05, 2009

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Dont know password - Mail Box Locked Norstar T7316? Tried previous descriptions - still says Mailbox Locked contact admin


Try below
You will need to dial into the system admin of the voice mail
Feature 983
the password is dependent on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

May 04, 2010 | NorStar T7316E Corded Phone

1 Answer

Mailbox locked error message. when i try to check messages and enter my mailbox # and pw. it says mailbox locked, pls call admin. and then closes


You need to get into voicemail administration and reset the mailbox password. Open the mailbox (F981), enter the default password (0000) and the system will prompt you to enter a new password.
Good Luck!

Sep 08, 2009 | NorStar Compact Ics WithClid Trunk Mod...

2 Answers

Locked out of voicemail box!


Hi there, let me give this a crack at it...
The Telephone system sounds like a Norstar BCM... what Consultel1 gave you as an answer is correct, for a Norstar Key system.
OK, do all that Consultel1 stated: -> FEATURE 983 -> You will now see LOG:type in 738662 (SETNNA) and press OK -> You will now see PASSWORD: type in 266344 (CONFIG) and press OK -> then you will see the ADMIN and the options for MBOX, AA, OTHR
Now follow Consultel1 advise on changing Voicemail Passwords, from his orginal post.
Good Luck!

Sep 02, 2009 | NorStar T7316E Corded Phone

1 Answer

We have Nortel T7316. I have been locked out of the voicemail admin. I have tried all passwords I can think of but cannot get in. Please help


How do I reset a password on a Norstar Voice Mail mailbox?
Press Feature 983.
Enter the System Coordinator's Mailbox number (default is 12, 102, 1002, depending on length of extension numbers) followed by Password (default 0000).
Press MBOX.
Press CHNG.
Enter the mailbox number that is giving you troubles.
Press RESET. The password has been reset to default (0000).

Good Luck.

Aug 26, 2009 | NorStar T7316E Corded Phone

1 Answer

I locked myself out of my voicemail for Norstar M7310!


Feature 983 is system admin

1. Log into system administration
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “Chng”
4. Enter the mailbox number you want to reset the password for
5. The display shows “Reset Password”
6. Select the softkey under “RESET”
7. Press the release key
*The new password will be “0000′, the system will ask the user to change

Aug 06, 2009 | NorStar M7310 Corded Phone

1 Answer

Locked out of Norstar Voicemail Admin


Sounds like the admin password has been changed. You will have to go thru the vm admin password process to default it.

Dan

Jun 19, 2009 | NorStar M7310 Corded Phone

1 Answer

NorStar T7316E Corded Phone Problem - mailbox locked


You will need to dial into the system admin of the voicemail
Feature 983
the password is dependant on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

Dec 19, 2007 | NorStar T7316E Corded Phone

1 Answer

Directory


That needs to be done in the voicemail admin. The dial by name adheres to what label is programmed in the voicemails admin. If you know how to modify mailboxes, you can change the names.

Oct 13, 2007 | NorStar M7324 Telephone

2 Answers

Norstar Mailbox Problem


The mailboxes don't need to have saved messages, to be full. More then likely what is happening is that when people call in, they are getting a generic/Auto Attendant vm box, and that one is full. Try checking vm box #100, or #10. That is the Nortel standard general delivery vm box. Please let me know is this helps, or if you more help.

May 25, 2007 | NorStar M7310 Corded Phone

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