Question about Computers & Internet
Virus on D drive. - BitDefender Total Security 2008, on Gateway 6022GZ laptop.
I clicked on an online link, on what should have been a SAFE website.
I got some very dire warnings from BOTH my antivirus and anti-spyware, as well as McAfee SiteAdviser.
I ran Webroot Spy Sweeper -Nothing. Then I ran 'BitDefender Total Security 2008', it came up with 30 virus files on my "D" drive.
It came up with "Password-Protected Items - No action was possible"
D: is is an inacessible "Recovery Partition" and protected by 'PC Angel' that contains my systen recovery files.
BitDefender said, "These items could not be scanned, due to password protection and they are considered potential threats.
PLEASE EXTRACT THE FILES BEFORE PERFORMING A SCAN."
-- I have no knowledge how to do that. ???
Gateway said to 'do a complete wipe of the hard drive.'
I have tried:
(A) Running the antivirus in safe mode,
(B) On D: drive - Clicking on "Alow Blocked Content" on the yellow Explorer bar, "Did you notice the Information bar?", at the top of the page.
(C) Doing a System Restore, which was 'sucessful', but it did not remove the virus files.
How ever I have tried to attack this problem, the virus files remain inaccessable.
Remaining issues:Object Name Threat Name Final Status
Those are files that McAfee has locked in the virus vault. You need to open McAfee and empty the virus vault if you want to re-scan without interference. You should get Hijackthis. It is a utility that destroys trojans and many other malware and viruses. It is free and you can do a scan, save it and display the results here. Ccleaner is another free utility that can empty all temp files and other un needed files. Hijackthis lists all exe. files so they are not all harmful, that is why its important to list them here so I can tell you which ones to fix.
Posted on Dec 23, 2007
That's the contents of a webpage. I'm 100% sure it's not a virus. You probably shouldn't worry about it. Just about the only file type you need to look out for that contains viruses is .exe. They can contain viruses. None of the file types there (.gif, .htm, .vbs, .css, .ini, .lpk) are viruses. In fact, they're common files that are used to display web sites. Even the file names look like a web site ("default.htm" is the actual page containing the code for the website). I wouldn't worry about that at all. It looks exactly like the file structure of a web site. You may be asking "why is there a web site on my computer?" It's because when you go to a web site, Internet Explorer downloads all of the componants of it to your computer to display, and saves them for fast access later.
Posted on Dec 22, 2007
If there are important files on your hard disk drive (HDD) that you need and don't have any other copies of, you might be best advised to get a new HDD, and add it to your computer as the 'master' drive, and switch your current drive to 'slave' status. You can find an HDD for about $50.00 at a local store, or online. Make sure that it is large enough to provide you the space for your operating system. Install the new HDD, with your old drive disconnected from the system, and add your operating system software to the new drive, including your anti-virus software. Beware though, that the virus that you have on your infected drive got around your anti-virus software the first time, so it may do so again. Consider buying a better package. I recommend Norton Anti-Virus. After doing that, plug your old HDD back in (making sure that you've jumpered it according to the wiring diagram on the edge of the HDD so that it is a 'slave' drive) and boot your computer into safe mode. Move the files that you need to a flash drive (after scanning them for viruses) and then format your old HDD.
Alternatively you can format your current HDD and re-install your system software on it.
Either way you go, I would also recommend using Spywareblaster, which is freeware, from Javacool Software. It will give you added protection from getting viruses, by blocking you from being able to access known 'bad' websites. The list of restricted sites is simply loaded into your internet options security file (works with Microsoft Internet Explorer or Mozilla Firefox. Currently the list of bad websites it protects you from is over 9,000 sites long. After updating, which Javacool updates their list usually about once a week, you can enable protection for the new sites, and then shut Spywareblaster down, and that's it. It doesn't run in the background, taking up processor time, it merely puts the list of restricted sites in your computer's browser security. Then when you click on a link to go to a site that will give you a virus or trojan (most of them, anyway) your browser will simply deny any access to the site automatically. You can override it, but why would you want to? If you need further help or instructions for doing anything I've suggested (or forgotten) please let us know. Hope this helps.
Posted on Dec 22, 2007
You can use this program:
to unlock the files and then delete them. I've used it before to remove virus files that I couldn't delete the normal way.
Posted on Dec 22, 2007
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Posted on Jan 02, 2017
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