Question about Maytag Neptune FAV6800AW Top Load Washer

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Hello, can you help with some ideas on why my Maytag Neptune Top Load FAV6800 will not finish a cycle? The washer has been sitting for about 7 months not being used in storage while I was moving. I recently hooked it up. I can usually get it to Wash then Rinse (but not all the time), but I can not get it it Spin. The motor sounds like it is going to ramp up(for about 5-10 seconds) and start to Spin, but then turns off. Sometime this same problem does this with the Rinse cycle as well (the cycle ramps up like it is going to Rinse), then turns off. I do not get any error codes on the front

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Hello novak_t18,

With a empty Wash Basket if you do a Spin Only cycle will it start and complete?

If you can get into Service Mode try the Quick Spin Test on page 14 of the SM. Do you pass that test?

Lets start there and see what we get. Post back if you have any questions. If we need to pull off the front cover do you want to continue troubleshooting?

If you can get into service mode and step thru the diagnostic codes that may be of some help. If you can review that process in the SM on page 25 Display Diagnostic Codes and step thru the diag codes and record.

The Service Manual for reference. Sears Parts Direct for reference.

Thank you for posting your model type even though you are in the FAV6800AW forum. I wish this board would prompt forum members for the model number for that and the first two digits of the Serial Number

I’m an owner like you not a repair tech and that would help me. Thank you again for good solid info. Rich

Posted on Oct 05, 2009

  • dh1200s
    dh1200s Oct 06, 2009

    I think this may be happening with your machine. The info is taken from the MAH3000 Service Manual. I feel the FAV6800AW/FAV9800AW Motor Control/Motor are close in design. Try checking for corrosion issues on the Motor Tach connectors and Motor Control reseating all those connectors.

    “”Another purpose of the motor control is to monitor the drive motor speed through a tachometer

    circuit linking the motor control board to a tachometer on the drive motor. This is a 3-wire circuit comprised of a Black, Blue and White wire harness. Failure of this circuit will cause the motor to start jerking in place or accelerate rapidly for up to 5 seconds. This occurs whenever the tachometer in the drive motor is trying to locate the proper shutter and sensor sequence. For example, if the tachometer signal is lost from the motor control to the machine control just prior to spin, the motor will ramp up for 5 seconds then stop.””



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Post your issue and I will help you.

Do you have the FAV6800A/FAV9800A SM? If not I can help you with that. We will need to go into Service Mode and look to see if the pressure switch transitions take place during the water fill cycle.

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Post back if you have questions…..Rich

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