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If I just plug it in, I get my monitor then it

WEBCAM COMPANION 2
If I just plug it in, I get my monitor then it freezes computer.
If I put software in place from disc I do not get any picture.

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Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

Posted on Oct 17, 2009

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How do i access my Sony vaio webcam


Sony's Vaio laptop computer line includes the company's Motion Eye webcam and ArcSoft WebCam Companion software for Vista and Windows 7 operating systems. Located in the LCD screen's upper bezel, the webcam is positioned at face-level when seated at the computer and automatically tracks movement to keep subjects within the lens's field of view.

1.Click on the "Start" menu at the bottom left corner of your screen, choose "All Programs" at the bottom of the menu just above the search box.
2.Scroll through the program list until "ArcSoft WebCam Companion" is located. Alternatively, you may type "WebCam Companion" in the search box to locate the program.
3.Click on the WebCam Companion icon to open the program. The program window will open, offering choices of Capture, Record, Monitor and Edit. Capture is used to take still pictures individually or in a series, Record is used to record videos, Monitor records videos when motion is detected and Edit allows editing of previously recorded videos.
4.Choose the webcam function you wish to use by clicking the icon. The appropriate screen will open, activating the webcam and displaying the camera view on-screen. The on-screen view will display what is within the field of the webcam lens, allowing you to adjust the LCD screen or your position before beginning webcam functions.
5.Click the webcam function according to the mode you have chosen. Functions in Capture mode include Capture or Burst, Record in the Record mode, Monitor in the Monitor mode and Snap Shot or Edit Video in Edit mode. When you have completed your webcam activity, the program automatically saves your video or snap shot within the program to be accessed, viewed or edited at a later time.

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Webcamera doesn't work


1. Check if Imaging Devices is listed in device manager.
2. Uninstall and reinstall the webcam companion software.

Use the Arcsoft Webcam Companion Software to use the camera to capture videos and pics. Click on start and type Webcam Companion in the search bar and press the enter key.
This will open the webcam companion software, then click on the capture option to use the camera. If you want to use the camera with any messaging software such as Skype, Yahoo Messenger etc, it is required to close the Webcam Companion Software or any other web messenger software.

The camera can be used with a single application at one time.

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1 Answer

I can't activate my laptop's webcam. the model is VGN-FW vaio


1. Verify if the webcam drivers and software is installed in the computer.
The WebCam Companion Software contains teh drivers for the camera.
2. If the WebCam Companion Software is available and there is an error message like, no camera detected or camera in use. Then, ensure to first singout from any third party messenger software such as Skype/Yahoo messenger and exit the messenger. Ensure the messenger is not running in the background and you have successfully quit and exit the software after logout.
After that, use the WebCam Companion Software to make the camera working.
3. If the issue persists, check if Imaging Devices is listed and has the Sony Visual Communications Camera driver installed under device manager in the computer.
4. Press the Windows logo key +R key together to access the RUN window and type the command "devmgmt.msc" without the quotes, press the enter key.
5. In device manager locate Imaging Devices. If not present, reinstall the WebCam Companion Software, Sony Firmware extension parser device driver, Intel Chipset Driver and Sony Shared Library.
Download and install the driver and software from the below links.
Ensure to uninstall any previos software of webcam companion before reinstall.

Webcam Companion:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3654&os_id=28
Chipset Driver:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3624&os_id=28
Shared Library:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3630&os_id=28
Firmware Extension Parser:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3540&os_id=28
Ensure to restart computer after installing the software and driver.

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1 Answer

How to capture picture on motion eye


Hi s_farah07,

You can use the WebCam Companion Software installed in the Computer to capture images using the Motion Eye Camera.

To locate the Application, please click Start, All Programs, ArcSoft WebCam Companion Software and click ArcSoft WebCam Companion. This will open the Appilcation, then you can click the "Capture" option to capture the images.

If the Applications is not available in the Computer, you can download and install it from the below link.

http://s02.download.sony.com/US/pc/SOAVCU-15458700-US.EXE

Hope this helps.

Please let me know if you have any questions or require any further assistance.

Thanks for using FixYa.

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1 Answer

How do i set up my webcam built in my laptop its motion eye?


Hi remopuccio,

You can use the Motion Eye Camera using the "WebCam Companion 2" Software installed in the Computer. To locate the Application, please click "Start", "All Programs", ArcSoft WebCam Companion 2" and "WebCam Companion 2".

If the Camera is not working with the WebCam Companion 2 Software, you may need to re-install the Camera Applications and the Drivers in the Computer to fix the issue.

Hope this helps.

Good Luck!

Please post back if you require further assistance.

Thanks for using FixYa.

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1 Answer

My laptop, VAIO CR notebook by sony, has a webcam and when i go on it the screen turns blue and it says please check if another software is using this. how do i check if another software is using my...


First, you need to close all the Application that is using the Camera. Please right click on the "Camera" icon on the right side of the Taksbar and click the "Exit" . After that, please open the "WebCam Companion" Sofware and then try clicking the "connect" button.

If the issue still perists, please uninstall and re-install the Webcam Companion Software in the Computer to resolve the issue. Please make sure that you restart the Computer after uninstalling the Webcam Companion Software. Then, please download the Software from Sony Support Site and re-install it in the Computer.

You can download the WebCam Companion Software from here.

Download the file and save it in a folder in the Computer. Then, open the folder where the file is saved and double click on it to begin the installation. Then, please follow the on screen instructions to complete the installation process.

Re-installing the Webcam Companion Sottware should fix it.

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Hi there,
Here's the Webcam Installation (taken from user Guide)
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  2. Connect the monitor to one of the computer's USB 2.0 ports, using the USB 2.0 cable that is included with the monitor.
  3. The computer will detect the camera automatically and the webcam icon will appear in the My Computer window.
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here i include the Webcam Driver:
http://www.viewsonic.com/support/downloads/drivers/_download/VX2255wmb_WebCam_Utils.zip
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hope it help
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follow thisprocedure
1. install software from here
ftp://download.sony.com/US/pc/ARAOTH-00203290-764.EXE

2.If you have the software installed skip step 1
3. Using the Built-in Camera
Your computer is equipped with a built-in MOTION EYE camera.
With the preinstalled image capture software, you can perform the following operations:
❑ Capturing still images and movies
❑ Sensing and capturing object movements for monitoring purposes
❑ Editing captured data

Turning on the computer activates the built-in camera.
Video conferences are possible with the appropriate software.
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Launching or exiting your instant messaging or video editing software does not activate or deactivate the built-in camera.
Do not place your computer into Sleep or Hibernate mode while you are using the built-in camera.
To use the preinstalled image capture software
1 Click Start, All Programs, ArcSoft WebCam Companion 3, and WebCam Companion 3.
2 Click your desired icon in the main window.
For detailed information on how to use the software, see the help file included with the software.

When capturing an image or a movie in a dark place, click the Capture icon in the main window, and then click the WebCam Settings icon and select
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Its a free download.

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