Question about HP DeskJet 5740 InkJet Photo Printer

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Printer cartridge stuck

I had a refilled black ink cartridge refilled, the colored one I bought new. I put the black one in on the left and now I can't get it out! HELP~

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  • Anonymous Feb 01, 2008

    Yup, same problem. Daughter put the color cartridge on the wrong side, and now we can't get it out, despite applying downward pressure on it.

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Try with force to pull it out

Posted on Apr 26, 2010

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Can you copy a document under the glass? B&W and color?

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Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

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Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


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I am getting the following error message: Black/photo cartridge missing


Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


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Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


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I own a Cartridge World ink refilling store and I can't refill the Lexmark 36 and 37 cartridges. Your printer deactivates the electronics on this cartridge when the ink levels get low. Your printer needs a black and a color cartridge with functioning electronics to print. I NEVER recommend Lexmark printers. They are poorly made, don't accept refills easily, and have the most expensive ink across manufacturers and it is designed to clog your cartridge unless you use it quickly. If you keep this machine you are stuck buying Lexmark brand ink (the return program cartridges are a little cheaper though).

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I bought a refilled black ink cartridge for my


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  • Press the "Power" button to turn on your Lexmark
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  • Step 3 Lift the gray plastic cover on the left. Remove the empty black ink cartridge. Next, lift the purple plastic cover on the right and remove the empty color ink cartridge.
  • Step 4 Remove the new black ink refill cartridge from its packaging. Tear the protective strip of paper from the cartridge's sensor. Now, remove the new color ink refill cartridge from its packaging and tear the protective strip of paper from the cartridge's sensor.
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  • Step 6 Slide the black cartridge into the slot on the left side and push it down. Slide the color cartridge into the slot on the right side and push down.
  • Step 7 Push the gray plastic cover down over the cartridge until it clicks closed. Push the purple plastic cover down over the cartridge until it clicks closed.
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These are the instructions for X2500 Printer
1.Press the "Power" button to turn on your Lexmark X2500 3-in-1 printer.
2.Open the top portion of the printer to reveal the ink cartridges.
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4.Remove the new black #28 ink refill cartridge from its packaging. Tear the protective strip of paper from the cartridge's sensor. Now, remove the new color #29 ink refill cartridge from its packaging and tear the protective strip of paper from the cartridge's sensor.
5.Turn the cartridges so that you can read the label. This is the way the cartridges should face when being put into the printer.
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