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Hi, the DVD drive in my Evesham laptop doesn't appear in the "My Computer" folder. Device Manager tells me that the driver could not be initialized and to use the troubleshooting button, which tells you to uninstall and then install the DVD drive, to no avail - HELP!! for info. the drive is a Sony DVD RW DW-Q58A. My email address for any response is - thanks for your help. Regards, Steve Williams

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Try to check for the DVD drive inside the BIOS system ... as soon as booting the Laptop click on the button Delete .. you will find the HDD drive .. try to look for the DVD Drive ..

Posted on Dec 22, 2007

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Compaq Presario F761 Won't recognize DVD RW Drive

First try to load the drivers for the system. Go to dell website provide the service tag and try to install the drivers. If this does not work then take the back up of data and do a simple factory restore.Check out my blog Click here

Kindly click skip ad in the top right hand side to view the article

Nov 27, 2011 | Compaq Presario PCCOM2232US Notebook

2 Answers

The dvd drive not work model satellite L355-s7902

Check in device manager to see if the computer can detect it or if it shows a yellow ! or ? To get to device manager
  • Right Click on Computer and click Properties
  • Select Device Manager on the left, or in Win Xp click hardware tab and then device manager
If it doesn't show up at all I would say the drive is bad and needs to be replaced. Type your exact model number into ebay plus dvd drive and you should be able to find one cheap.
Let me know what you find out and if you need help replacing the drive, just comment back and I will walk you through it. Usually it will just be held on with one screen located on the back close to the DVD drive door but about 3-4" toward the middle.

Aug 08, 2011 | Toshiba Satellite L355-S7902 Notebook

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DVD drive doesn´t work

  1. Click on the Start button. If you're using Windows XP, also click on Run.
  2. In the search box (Windows 7 and Windows Vista) or the Run textbox (Windows XP) type regedit and click OK or press the ENTER key. This will open the Registry Editor program.
  3. Locate the HKEY_LOCAL_MACHINE folder under Computer/My Computer and click the |> or (+) icon next to the folder name to expand the folder.
  4. Continue to expand folders until you reach the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class registry key.
  5. Click on the |> or (+) icon next to the Class key to expand it. You should see a long list of subkeys open up under Class that look something like this: {4D36E965-E325-11CE-BFC1-08002BE10318}.
    Note: Each 32-digit subkey is unique and corresponds to a particular type, or class, of hardware in Device Manager.
  6. Determine the Correct Class GUID for the Hardware Device. Using this list, find the correct Class GUID corresponding to the type of hardware that you're seeing the Device Manager error code for.
  7. Click the registry subkey corresponding to the device's Class GUID that you determined in the last step.
  8. In the results that appear on the window on the right, locate the UpperFilters and LowerFilters values. Note: If you only see one or the other value, that's fine. Just complete Step 9 or Step 10 below.
  9. Right-click on UpperFilters and choose Delete. Choose Yes to the "Deleting certain registry values could cause system instability. Are you sure you want to permanently delete this value?" question.
  10. Repeat Step 9 with the LowerFilters value.
    Note: You might also see an UpperFilters.bak or LowerFilters.bak value but you do not need to delete either of these. Deleting them probably won't hurt anything but neither one is causing the Device Manager error code you're seeing.
  11. Close Registry Editor.
  12. Restart your computer.
  13. Check to see if deleting the UpperFilters and LowerFilters registry values solved your problem.
    If you've completed these steps due to a Device Manager error code, you can view the device's status to see if the error code is gone. If you're here because of a missing DVD or CD drive, check Computer or My Computer and see if your drive has reappeared.

Apr 05, 2010 | PC Laptops

1 Answer

I have a sony vaio vgn-fj170 notebook and I formatted everything off the hard drive and I managed to install all the drivers except the optical drive. I used the download on the website but it says that...

If the Optical Drive icon is missing from Windows Explorer and has exclamation mark in the Device Manager, then it's required to edit the Registry settings pertaining to the CD/DVD Drive.

Follow the steps that are give below to edit the Registry settings to make the Optical Drive reappear:

(i) Please press the Windows key on the Keyboard and then press the "R" key while holding down the Windows key to open the Run dialog box.

(ii) Then, please type "devmgmt.msc" without quotes in the Run dialog box and click OK to open the Device Manager window.

(iii) In the HKEY_LOCAL_MACHINE folder, double-click the System folder.

(iv) In the System folder, double-click the CurrentControlSet folder.

(v) In the CurrentControlSet folder, double-click the Control folder.

(vi) In the Control folder, double-click the Class folder.

(vii) In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.

(viii) In the right pane, click to select the UpperFilters registry value, then press the Delete key.

(ix) In the right pane , click to select the LowerFilters registry value, then press the Delete key.

(x) Close the Registry Editor window.

(xi) Restart the computer.

Restarting the Computer will make the Optical Drive reappear.

Jan 02, 2010 | Sony VAIO VGN-FJ170/B Notebook

2 Answers

My cd drive has diapeared

First, if the CD drive uses an expansion bay on the laptop, remove it (with the power off) and reinsert it to make sure it is seated correctly. Power on the system, enter the BIOS setup program and check to see if it has been recognized again. If it is not being recognized here, the drive is defective and needs to be replaced. If the drive appears in BIOS, allow the computer to boot and check to see that the drive is appearing under My Computer. If not, open the Device Manager, click on the View menu and make sure that Show hidden devices is checked. Open the CD/DVD-ROM Drives section. You should see an entry for your disc drive and it may be dimmed. Right-clicking and selecting Properties from the context menu will probably indicate that the device is not currently connected to the computer (Code 45). If so, right-click on the computer name and select Scan for hardware changes in the context menu. If this does not detect and initialize the drive properly, the device is probably defective and needs replacement.

May 27, 2009 | HP Pavilion dv4000 Notebook

1 Answer

Acer Aspire cd/dvd/rw drive 'missing'

Go to device manager and look for the dvd/cd on the list. Click on the "+" sign and you may have a yellow, red or black symbol. right-click on the device and reinstall the driver. That should get it working again. If not then try the troubleshooting in the device manager, same place you reinstall the driver. Follow the instructions. If none of that works then it needs to be replaced.

Pls rate this solution.

May 07, 2009 | Acer Aspire 5630 Notebook

1 Answer

Dvd rw is not detected in windows xp in my toshiba a75 laptop


Kindly follow the following steps..

1. Go to Device manager. Click on the + sign beside IDE drives. Right click on the dvd drive and select uninstall. Restart the computer. It should get installed automatically as it is a generic driver.

2. Go to run > type regedit > go to the following key
Select the folder that says ( 4D36E965.....
on the right hand side delete the file that says "Upper filters" and "Lower filters"

3. Go to device manager > click on the + sign beside IDE ATA ATAPI Controllers > right click on Secondary IDE channel and select uninstall. Do the same with Primary IDE channel. Restart the computer.

4. Reseat the dvd drive.

Hops this helps..

Apr 07, 2009 | Toshiba A75-S125 Satellite Notebook

1 Answer

Cd/dvd rom not working

go into device manager and see if your drive is listed or has an exclamation point beside it.if you dont know how to open device manger go to start menu and click help and search device manager.if there is an exclamation point ! click it and it will tell you the may need to download a new driver or reinstall the old driver. the only other possibility is the drive is dead :(

Nov 14, 2008 | Dell Inspiron 1501 Notebook

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