Question about Microtek SCANMAKER I900 Flatbed Scanner

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Scanner Malfunctioning Have had the Microtek i900 scanner since March 2007. We have scanned approx. 1200+ slides, and a few hundred of photos. Recently the scanner is malfunctioning and seems to get lost during a scan and ends up "churning" or locks up the software program completely. Also have noticed some lines running through the scans intermittently. We have emailed tech support at Microtek a few days reponse yet from them. We are still under our 12 month warranty but have no idea if we will be able to repair it through them based on the horrible review of their customer support we've read online. And no repair facility in the US? We are wondering why we bought this in the first place now.

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Re: Scanner Malfunctioning

Lines in the ourput could be because of dust on the glass, clean the glass. Dont use any solvent. Try and reinstall the software driver after removing the existing. Run Scandisk on the computer. Soem scanners cannot work continuously for long hours.

S. Mohan, Chennai

Posted on Dec 16, 2008

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Green line on i900 microtek scanner too

Try checking the ribbon cable going to the scanner head, it may have a bad connection causing an error as it flexes at a certain spot.

Aug 09, 2009 | Microtek SCANMAKER I900 Flatbed Scanner

2 Answers

Microtek Scanmaker i900 made a few clunking sounds while scanning. Then once the scanning mechanism got to the back of the scanner it seemed to have gotten stuck and could not reverse. It bumps a few...

Is your lock/unlock mechinism underneath in the unlock position?
I have a scanmaker 4800 and am assuming ours have basic similarities.
Mine has 2 round magnets that are visible when the glass is removed.
Once they fell out of place when I took it apart and I had to reglue them in. Is anything in the pathway of your carriage rail?(I don't know what else to call it) but a little wheel on the right side slides up and down this rail and maybe one of those little round magnets fell out and is blocking it.

Jun 17, 2009 | Microtek SCANMAKER I900 Flatbed Scanner

1 Answer

Green streaks on scanned images

Try placing your paper at different places on the scan bed. Also if you have fluorescent lights on nearby turn them off.
Also is your driver compatiible with your OS?
Did you recnently upgrade anythin?

Feb 27, 2009 | Microtek SCANMAKER I900 Flatbed Scanner

1 Answer

When we scan a photo with the scanner it appears black on computer screen

Check your software settings. Is your black & white scanning okay? If this is fine, then it must be your settings.

S. Mohan, Chennai

Dec 04, 2008 | Microtek SCANMAKER I900 Flatbed Scanner

1 Answer

Microtek ScanMaker 8700 - 'kdsinput internal error'.

try this:

Aug 04, 2008 | Microtek SCANMAKER I900 Flatbed Scanner

1 Answer

Microtek Scanmaker 8700

NEVER buy another Microtek product. They have no authorized repair outlets in the United States, and offer no help even for those of us who bought these expensive units. We are time, Epson, for sure.

Nov 27, 2007 | Microtek SCANMAKER I900 Flatbed Scanner

1 Answer

No picture, scans coming out white

First reinstall drivers , If problem not solved go to ur provider to repair your scanner . Thank You.

Aug 13, 2007 | Microtek SCANMAKER I900 Flatbed Scanner

2 Answers

Microtek x6 scanner and lightlid instruction manuals

A Scanner this old is not likely to work with a computer that is current. You did not say if you have the driver disk to try. If you have and have loaded the MiraScan software,right click on the program icon and click on properties then campatability and set to run as W98 and see what happens You will not find driver for this one now. I assume you are running XP or 2000 This scanner designed to run with W95/98 is not compatible with modern NTFS systems.

Apr 26, 2007 | Microtek ScanMaker X6 Flatbed Scanner

1 Answer

Need operating instructions

This link should have user manual etc. but unfortunately the site is down at the moment - try again later. on the singapore (east asia) site nothing obvious based on your problem, but at least it means they still acknowledge the product and that they have to support it. maybe you can spot something yourself as well. If no luck with the US website then go to and complain to any of the other sites. Their customer service should help. If no joy from this please post again, someone might know the software. Hope this helps :)

Mar 17, 2007 | Microtek SCANMAKER I900 Flatbed Scanner

1 Answer

Where do the pictures go.

The files are generally either under a directory under the Program Directory in My Programs directory. OR Under a Directory in My Documents. As a soloution what about doing a "Search" for them... when you find them take note of where they are stored for future reference. I use this below program to find stuff it is IMHO better than M$ search.

Mar 16, 2007 | Microtek SCANMAKER I900 Flatbed Scanner

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