Question about HP LaserJet 2420 Printer
Paper intermittently not picking up from cassette, have replace seperation pad and pickup roller, problem still exists, mainly occurs when cassette half empty of paper, very frustrating.
Since this problem is intermittent, it won't be a broken mechanics issue. always make sure to set the paper guides in the tray exactly to the specified paper size, but do not place them too tight around the paper, since this will result in paper mispicks or jams. if re-positioning these guides doesn't solve your problem, it's probably the paper you're using.
Posted on Oct 05, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Cassette (Tray 2) paper pickup and feed rollers
To remove the paper pickup and feed rollers
1 Remove the cassette.
2 Locate the two rollers on the bottom of the paper pickup unit (above the cassette). The pickup
roller is the smaller roller, and the feed roller is the larger roller.
3 Pinch the tab on the end of the cassette pickup roller (callout 1), and pull the roller out.
4 Pinch the tab on the end of the cassette feed roller (callout 2), and pull the roller out.
Figure 6-24 Removing the cassette pickup and feed rollers
Note Always replace the cassette pickup roller and the cassette feed rollers at the same time. Also replace
the separation roller (located in the paper cassette) when replacing these rollers
Aug 14, 2014 | HP Color LaserJet 4600n Printer
Apr 28, 2014 | OKI C5200n Laser Printer
Oct 11, 2011 | HP LaserJet P3005 Printer
Jul 28, 2011 | Samsung (ML2250S3XAA) Paper Cassette for...
Jams in tray 2
Table 7-10 Causes of tray 2 jams
The feed or separation rollers are dirty, worn, or damaged. Clean the rollers. If they are dirty after cleaning, or if they are
worn or damaged, replace the rollers.
The pickup roller is worn or damaged. Replace the pickup roller.
The tray 2 paper pickup assembly drive gears are damaged
or the assembly is defective.
Check the drive gears in the paper pickup drive assembly.
Replace the pickup drive assembly if the gears are
damaged. See Paper-pickup drive assembly.
The tray 2 pickup solenoid (SL101) is damaged. 1 Disconnect the connector for the tray pickup solenoid
from the dc controller PCA (location J92).
2 Measure the resistance between the cable connectors.
3 If the measured resistance is not approximately
160 ohms for the HP LaserJet 4200/4300, or 110 ohms
for the HP LaserJet 4250/4350, replace the tray 2
The tray 2 lifter-drive assembly or the stack position
sensor (PS107) is defective.
Replace the lifter-drive assembly. See Tray 2 lifter-drive
assembly and/or Printer switches and sensors.
The dc controller PCA is defective. Replace the dc controller PCA. See Dc controller PCA.
Dirty, worn, or deformed pick-up roller, cassette separation
roller, and cassette feed roller.
Clean the rollers if they are dirty. Replace any worn or
deformed rollers. The cassette separation roller and the
cassette feed rollare are to be replaced together.
Damaged gears in the cassette pick-up drive unit. Move the gears in the cassette pick up drive unit. If the
gears are not rotating correctly, or are damaged or worn,
replace the cassette pick-up drive unit.
Dec 25, 2010 | HP LaserJet 4250 Printer
Apr 21, 2010 | HP Officejet Pro K5400 All-In-One InkJet...
Nov 01, 2007 | Dell W5300N Laser Printer
Oct 03, 2007 | Lexmark T632 Laser Printer
167 people viewed this question
Usually answered in minutes!