Since retuneing my dig box the sound went now and again it returns but it sounds like it has not found the channel completely we did it on auto the pic is great but no sound.

return it again or check your cable box

If you're dioing a rescan, then all it is doing is refreshing the existing channel slot frequencies from the last time it went and found channels. The big retune has moved a lot of channels. You need to do a Factory Default / Shipping Condition / First Time Installation scan. This blanks the TV's channel memory and starts again.

You will need to manually tune to your preferred transmitter. The Humax will tune to the first decent signals it finds, so if signals from the Welsh transmitter are good and found before the transmitter you want, it will use them.

Or, you may be able to unlpug the aerial, start the auto retune, then replace the aerial after about 25% of the scan completes. You may need to adjust the % before replacing the aerial to ensure that only (and all) wanted channels are received.

Have you tried unplugging from the mains for about 1min,then plug back in and try again,use first time installation for retune.

Hey Agoodwin,

Looks like you have missed the final software updates for the PVR72xx and 62xx series last year. The bad news is that Sagem are not likely to send another update for their old models. If you check your box settings and you have software version 0.4.5. or less, your box will probably not work again. Sorry, mate...

The retuning process is as follows:

1. Press the [i+] or MENU button on the remote control to display the DIGITAL INFO menu.
2. Press the BLUE button to display the MAIN MENU.
3. Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
4. Press the RED button to start the auto tuning process for all available digital channels.
5. Wait for the process to complete.

If you wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit
http://tvretune.co.uk/productmanuals

The retuning process is as follows:

1. Press the [i+] or MENU button on the remote control to display the DIGITAL INFO menu.
2. Press the BLUE button to display the MAIN MENU.
3. Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
4. Press the RED button to start the auto tuning process for all available digital channels.
5. Wait for the process to complete.

If you wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/

http://www.digitalspy.co.uk/forums/showthread.php?t=874674

The retuning process is as follows:

1. Press the [i+] or MENU button on the remote control to display the DIGITAL INFO menu.
2. Press the BLUE button to display the MAIN MENU.
3. Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
4. Press the RED button to start the auto tuning process for all available digital channels.
5. Wait for the process to complete.

If you wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/