Question about Epson Perfection 3590 Photo Flatbed Scanner

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I tried uninstall and reinstall

I uninstalled epson scan and then reinstalled. It is still giving me the same error codes as before. Any suggestions

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I have been responding under your original thread. Please go look there.

Posted on Dec 22, 2007


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Why am I unable to scan via Wi-fi but I can Print?

You have a driver issue.You reinstalled with the wrong driver. uninstall it and reinstall with original drivers or look for the appropiate driver.

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Will not scan. Error C:\ProgramFilesEPSON\escndv\es006c is displayed. Shows also ESCNDV.Exe

Do a complete reinstall.
1. Click Start, go to Control Panel, click System.
2. Click Hardware > Device Manager (XP). Click Device Manager (Vista and 7)
3. Look for Imaging Devices, right click on your Epson scanner and click uninstall.
4. Disconnect the usb cable from the printer.
5. Go to Control Panel > Add/Remove Programs (XP) Control Panel > Programs > Programs and Features (Vista and 7)
6. Look for Epson Scan and click Change/Remove/Uninstall.
7. Restart your computer.
8. Download the SCANNER software from the Epson website. If you have the disc, you can also run it.
9. Connect the usb cable back to the printer and computer.
10. Try scanning.
If that does not resolve your issue, you might need to remove Epson Scan from the Registry and reinstall the software again.

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All you need to do is install revo uninstaller software from :

next after you install it you will see your old epson drives in that and just click on it and then click on Uninstall at the top click next the applications uninstaller will begin then you need to uninstall it.If it says that it cannot be uninstalled or gives any error then cancel it and then on revo uninstall again click on next it will scan for registry files then you need to check all bold registry items and then click on delete.Make sure you only tick bold items don't remove then ones which are not bold this will crash your pc.

After you are done with that then it will scan for left over files and you need to click on select all and then click on delete.That's all you will be able to reinstall new epson software.

Thank you

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What is the full model of the scanner?
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I found a solution before asking help from c-pen support.

1. Uninstall C-Pen software
2. Remove C Technologies entries from registry. They appear in HKEY_CURRENT_USER\Software and HKEY_LOCAL_MACHINE\Software
3. Reinstall C-Pen software (remove the pen from USB before reinstalling)

This worked in my system(Vista 32-bit).

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what operating system are you using and what is the specific error message when you attempt to uninstall the driver?

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I have an Epson Perfection scanner and it has always worked perfectly. Then, out of the blue, it completely stopped working. I cannot recall the error codes, but the solution I found was to uninstall/reinstall. I still don't know what occurred to create the problem, but it has worked flawlessly since the reinstallation.

Good luck.

Dec 22, 2007 | Epson Perfection 3590 Photo Flatbed...

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I have a problem with my Epson Perfection 3590 PHOTO scanner. I have used it successfully for scanning photos and documents, but finally found some negatives to try scanning, but it didn't wo I followed the step-by-step Scanning 35 mm Negatives instructions under Scanning Film and Slides on page 4 of your .PDF manual found at until step 5. Step 5 states, ""Slowly slide the film into the loader. Let go of the film when the scanner begins to automatically feed it into position," but the scanner did not begin to automatically feed the negatives. Instead, I used the grey manual knob located on the underside of the lid to feed the strip of negatives into position. I launched the Epson Scan software and ran a scan in Full Auto Mode, but it only scanned the underside of the scanner lid like a photograph or document. I next tried Home Mode. Under Document Type, the only options are: Photograph, Illustration, Magazine, Newspaper, and Text/Line Art. There are no Film, Negatives, or Slides options. So I finally tried Professional Mode. Under the Original settings section, Document Type is defaulted to Reflective, so I clicked the drop-down arrow to change it to Film, which is shown, but the Film option is greyed out and cannot be selected. Several times I tried unplugging and reconnecting the cover cable to make sure its connected tightly and examined the plug and port with a magnifying glass to see there are no bent or missing pins. The connection is secure, but the scanner lid is still unresponsive (for example, the Eject button has no effect) and the software still doesn't allow me to set the operation to Film. I then tried the following steps, but still no change: 1. Launched Epson Scan software 2. Under Professional mode, clicked on Configuration at the bottom of the Epson Scan window 3. On the Configuration window, clicked on the Other tab, and clicked on Reset All 4. Confirmed restoring of Epson Scan 5. Launched the Epson Scan program again to try scanning negatives, but the problem remained. I downloaded and installed the latest recommended driver from, but that didn't help either. An Epson tech support agent I spoke with over the phone told me it must be a hardware problem, but the unit is out of warranty, so I'd have to take it to the nearest service center, which is 20 miles away, and pay to get it repaired or buy a new one. I took apart the lid to look for any obvious issues like bad connections or blown circuit components, but found nothing unusual or out of place. What can I try next to fix this thing myself? Thanks!

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