Question about RIM BlackBerry Curve 8310 Smartphone

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My scroll ball won't allow me to scroll DOWN; I can scroll up, across right and left, but NOT down................

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Pop the silver ring off from around the ball and remove the ball assembly. Be careful cause the ring only has connections on three sides and you must start on the side without the "pins". just keep messing with it and it will come out. then clean the rollers up and make sure the flap connector on the bottom is clean and intact. That should do ya for now and should hold you for several weeks
pls rate this fix

Posted on Oct 05, 2009

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garydillon
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SOURCE: The ball won't scroll down

Have you removed the ball at any time? If it is put back in wrong, it could cause this. If not, the ball assembly itself might be bad. You can find them fairly cheap on eBay.

Posted on May 30, 2009

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1 Answer

My blackberry ball doesnt scroll down,just up,left and right ecept down


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Have you removed the ball at any time? If it is put back in wrong, it could cause this. If not, the ball assembly itself might be bad. You can find them fairly cheap on eBay.

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Did you take the ball out and clean it and everything it touchs internally?? Dust tends to build up in it and makes it go where you dont want.

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