I have a Fellows DI5000 shredder. It ceased to operate after processing a dozen books of blank checks, shredding no more than 5 at a time in auto mode. I allowed it to cool, then cleaned it of packed shreds, then blew it out with canned air. I plugged it into the wall and BOOM, it exploded with a flash of heat, burning off my eyelashes and filling my nose with acrid smoke. I quickly bathed my eyes and have no permanent damage, just a headache. A quick Google search yielded a few similar cases. Replies to other reports included an admonishment from a Fellows rep to never use compressed air to clean a shredder. How thoughtful! I may contact UL to complain.
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I have had the electric eye come out. they kind of lock in there. I have had a couple push back. I had to take glue the electric eyes into the slot. like I said I have had this happen on two fellows shredders. good luck
sounds as if you will need to have the auto feed sensor replaced. if they fail it will just run, thinking it sees paper. your machine is under warranty for three years from the date of purchase. call fellowes and see if they have repair depot in your area. 1-800-955-0959
Chances are it's over heated.
Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds. Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled. See oiling instructions below. From fellow's website:http://www.fellowes.com/fellowes/site/support/support_troubleshooting.aspx#jammed
First, UNPLUG IT!
2 - Then remove the top. shredding part and flip it over.
3 - Carefully, with your fingers, not a pliers, remove all the paper bits and pieces from the underside of the shredder.
4 - Turn it back to right side up, and place it on the basket as it should be positioned, then plug it in and turn it on in REVERSE first.
5 - Once it starts, let it run until it stops; it should only be a couple of seconds.
6 - Turn the direction back to normal, and see if it will run that way.
I have a Fellows OS-11Cs shredder that suddenly quit operating. It would run in reverse and when auto mode was selected an audible clicking noise was emitting from a relay on the pc board. My initial thought was that I had overheated the unit since the shredder had been operating perfectly up to the point where it stopped working but that didn't seem to be the case after the unit was allowed to cool down.I cleaned all visible paper shreds from the cutters(with the shredder unplugged)that were visible and then sprayed the cutters with a very light lubricant (3 in 1 oil) I then operated the shredder in the reverse mode for a few moments and since then the shredder has operated flawlessly.I hope this is of some assistance to others with a similar problem.