Question about HP OfficeJet J4580 All-In-One Laser Printer

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How can I fix a paper jam on HP OfficeJet 4580

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  • 267 Answers

Hi,

Paper jam messages can be true or false. The product might report a paper jam when there is not any paper jam. The following steps resolve both true and false paper jam messages.


this link will help you out:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01368841&cc=us&lc=en&dlc=en&product=3645100

thank you for using fixya,rate my answer
vijay

Posted on Oct 05, 2009

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Ajkill
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SOURCE: paper jam

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on Jan 23, 2009

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