Question about Logitech QuickCam Pro 5000 Webcam

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LOGITECH QUICKCAM...........CAMERA FAULT UNDER WARRANTY.

I have a Logitech Quickcam Connect which I purchased 14months ago.
It has been operating very well until now for no reason.
The microphone is working 100% but the camera is not. The orange activity light does not come on.
Would appreciate any help please.
Have sent three emails to Logitech support over last 14days and have not received any replies or help.
Thank you
Tony Bilbe. New Plymouth NEW ZEALAND.

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Hi Tony sounds like you have a driver problem
If you haven't updated your software since you installed it - I would recommend this :-
Unplug your webcam
Uninstall the current logitech software
Restart your computer
Visit the Logitech website - Identify your camera - click on it and download the software
note - there are 2 pages of webcams on the bottom of the first page look for the 'Still cant find your webcam?' link for out of production models
Uninstall the current software

Posted on Oct 05, 2009

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Open up the control pannel for the microphone and turn the volume up and re train the microphone. If you have forgottent how to do this please post here and I will walk ypu tjrew it step by step.

Posted on Oct 05, 2009

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Hi,

For Jrsmith210 :

Try using this :

http://www.logitech.com/index.cfm/support_downloads/downloads/?selectedcrid=492&selectedcid=3129#

Or

http://tinyurl.com/3j5nnv

You can get a manual from here :

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/fattach_get.php?p_sid=O99QNy3j&p_li=&p_accessibility=0&p_redirect=&p_tbl=9&p_id=3610&p_created=1145058888&p_olh=0

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To use a Logitech camera on your Mac OS X computer, please purchase a Logitech camera that is UVC compliant, this camera will have basic functionality for use with a third party application but no additional features will be available such as (Rightlight, Rightsound or Video Effects)

All UVC Complaint Webcams listed in table below

This article applies to the following platforms:
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The Logitech webcams listed below are UVC (Universal Video Class) compliant and can be used with operating systems which fully support this standard; including Mac OS 10.4.9 and above.

Please note that standard UVC drivers are provided by the Operating System and will provide minimal camera support only. Unique Logitech features, such as RightLight and Video Effects are not functional via UVC drivers.

Furthermore, we recommend the use of a full Logitech installation package, where available, for supported operating systems such as Windows XP and Windows Vista.

Camera Name                                       P/N
QuickCam Ultra Vision SE                 860-00023
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QuickCam Orbit/Sphere MP               861305
QuickCam Fusion                             861304
QuickCam Pro 5000                          861306
QuickCam Pro 9000                          861464
QuickCam Pro for Notebooks          860-000026
QuickCam for Notebooks Pro                861303
QuickCam Communicate Deluxe     861235
QuickCam Deluxe for Notebooks     860-000009
QuickCam Orbit AF                       860-000063

Try these, as the manufacturer's site is saying that the 3000 is not compatibl with Mac OS.

For Guest :

You can download the software from here :

http://www.logitech.com/index.cfm/480/3359&cl=in,en

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Detailed Description This article covers whether a QuickCam work on a Macintosh computer.
trnsp.gif Answer This article applies to the following operating systems:
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