Question about Epson Stylus Photo R220 InkJet Printer

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Red ink light stays on. all cartridges are full. using knockoff ink. could that be the problem. been using them for years

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Yes some inks do not conduct electricity.

Posted on Oct 05, 2009

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Yes this is the problem. Sometimes printers get picky about the cartridges that are in. This has happened to me many times where I bought knockoff ink cartridges and they worked for a while and then I would refill them but eventually the printer would stop reading them. So I would go to the store buy a real manufacturer cartridge and voila! It solved the problem. I am sure this is your issue. Cheers.

Posted on Oct 05, 2009

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I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
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1 Answer

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Ensure that you are replacing the cartridge with a Brother LC41M ("M" denotes magenta) cartridge instead of replacing it with a "knockoff" (third-party equivalent) or refilling the cartridge. Some third-party inks -- found in many knockoffs and ink refill kits -- do not work well with their intended cartridges and/or print heads. I discovered this the hard way, and then verified it with representatives of HP, Canon and EPSON.

If you have tried two or more actual LC41M cartridges and still receive the Near Empty error message, your unit might need service. Contact Brother Customer Service for further troubleshooting -- see page i of the Users Manual. (Opening the Users Manual with this link requires a PDF viewer such as Acrobat Reader or Foxit Reader.)

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