Question about HP PSC 2355 All-In-One InkJet Printer

1 Answer

Scanner not working

When i goto scan on my hp psc 2355v all-in-one it says i need to install the hp software. I have a hp computer and when i bought the printer i just connected it and everything worked fine. Is there a way i can delete the printer then try to plug and play again to get my scanner working?

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  • Anonymous May 25, 2008

    I have windows Vista and i have a printer HP PSC 2355 all in one which automatically installs onto the computer when I try to scan it says I need to run or intall the HP software for this feature. I can print and copy just fine. Any answer or help would be appreciated

  • williebwoody Sep 17, 2008

    I have the same problem with the HP PSC 2355 All in one printer. It's hooked up to my Dell with Vista Operating System. The printer works, but when I try to scan the printer says that I need to install hp software. But when I try to install the software disk my pc will not allow it to be installed.

  • Anonymous Mar 09, 2009

    I have windows vista and my hp PSC 2355 printer but it won't let me scan it only let me print and copy.

  • Anonymous Mar 10, 2009

    I have the same problem with the HP PSC 2355 All in one printer. It's hooked up, I have Windows Vista Operating System. The printer works, but when I try to scan the printer says that I need to install hp software. But when I try to install the software using the original CD my pc will not allow it to be installed.

  • Anonymous Mar 11, 2009

    I have the exact same issue, but for an HP Officejet 7310 when i connect it to my HP laptop with 64 bit Vista

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  • 54 Answers

Please open HP director from Start - All programs - HP .

Click Scan document to scan.

You can scan by following steps :
For Windows XP:
To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.

Follow the below steps to Scan using WIA
1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

Waiting for you reply.
Thanks

Posted on Dec 22, 2007

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