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Gestetner 3222 The display "Add Toner" is on and the machine will not copy even though I put a new cartridge in?

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Re: Gestetner 3222

When you put a new cartridge in I take it you have removed the black cap that sits on top of the toner bottle (if you haven't remove it) The machine as default allows a 15 second gap from when you open the door and put the cartridge in to when you close the door. If you are too fast at changing toner open the door wait 15-20 seconds then close the door . Machine will then show on the control panel that toner is loading. If this does not work repeat two more times if still does not work then the drum unit (Photo Conductor Unit) is not accepting toner you will have to replace it.

Hope this works

Posted on Dec 26, 2007

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Open the front door and close it and check if the display reads loading toner. Try this for 3 times.
If Add toner indicator is still there, check that you had removed the black cap of the toner, before you replaced the toner bottle.
Remove the bottle from the holder and check inside the neck of the holder if there is something blocking the toner supply. (sometimes the inner plastic cap of the previous toner is stucked in the neck).
Check and clean the toner bottle holder unit.
Another problem can be worn gears in the lower development unit and within the dev. bias roller.
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I take it that you removed the black cap on the toner bottle OK thats out of the way open the door remove the toner as you would to replace. Remove the toner bottle look inside the bell behind the green handle and check that you can see a claw type thing if you cannot remove obstruction. Refit the toner close door and wait until machine stops and see if toner light goes out. If not open door wait 15 seconds close door and machine will start loading toner again. You may have to do this 5-6 times if it doesn't work after this then likely thing is the toner motor faulty and will need replacing

Thanks J

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