Question about Jenn-Air JGR8875QDS Gas Kitchen Range

2 Answers

Jenair oven valve knob

The knobs are "chrome" foil covered plastic. Which have peeled/wrinkled from the heat of the oven. Is there a metal replacement available

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  • Anonymous Aug 20, 2008

    Yes, and they want $14 a knob to rel\place!

  • pissed in OC Oct 13, 2008

    I purchased this range in December of 2005. I even purchased the extended warranty.

    We have gone through 3 sets of knobs (very cheaply made) and 3 sets of stove top grates (the enamel finish burns off where the pots sit)!

    Up until this past month, the warranty people replaced the items that we "abused or used incorrectly"! Now they are playing hardball and won't replace/repair the problem! (and the warranty expires 12/09)

    The foil on the knobs peel or shrink, each time after they are replaced.

    Go figure!

  • fcgalegal Dec 31, 2008

    Similar problems with same this model ending RDS. The knob fell apart. I am sure it won't be the last problem as this thing is very cheaply made and certainly not what I expected from Jennair or for the price I paid. It is total ****. Part of the PLASTIC knob problem is a result of the fact that the oven seems to have NO insulation. Pots plates, dishes left on the stove top while the oven is on become too hot to touch. A bowl of dough which was left nearby to rise while the oven was on started to bake! No wonder the knobs nearly melt. This is totally unacceptable. Mine is near new.

  • Anonymous Mar 06, 2009

    Same problem with the knobs. Not at all what I expected from the Jenn-Air name. Let me guess - it was purchased by yet another (foreign?) conglomerate who figured they could make a killing by using the Jenn-Air reputation while selling **** under the name.

    Bought the stove in 2007. Third knobs purchase now.

    They need to redesign the backside of the knobs where the "D" connector is to handle the heat and stress (fat chance.)

    Jenn-Air/Maytag ought to be ashamed. Never again in MY house for ANY of their stuff.

    I'm going to order a couple of the $12 chunks of **** and when they get here, I'll coat the backside of the things with a thick layer of high-temp epoxy to try and hold it all together a bit longer.

    Unbelieveable...

    To those who think they want metal knobs, think again. You wouldn't be
    able to touch them without gloves once the thing got to work.


    //




  • stellamarie Mar 14, 2009

    Jenn-Air 2007 Gas Range knobs melt. We have a new Jenn-Air 2007 GasRange. The knobs are made of plastic and melt from the heat. Obviousdesign/engineering error. I'm sure if we get metal knobs - it will getto hot to touch. Jenn-Aire needs to solve this problem or replace theentire range. This is unacceptable.

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In less than 6 years of normal use, 4 burner control knobs on my Jenn-Air free standing gas range, Model JGR8875QDS, have either broken or melted.
 
If you want to continue to buy Jenn Air knobs, no problem - several suppliers will be glad to provide them for  $10-15, each (USD). Whirlpool's part number for the factory Jenn Air knobs is 74009148, and you can get them from repairclinic.com (#1035396), or PartsSelect.com (#PS2086597).

If, however, you want to try a different set of knobs, hoping to find some that are less prone to break or melt, then it gets a lot more complicated.

Jenn Air/Whirlpool will be no help; they will tell you the only knob that will work is the Jenn Air OEM knob. Parts suppliers won't help you either - no specifications or interchangeability data exists - and they are unable or unwilling to take measurements.

I can tell you the following 3 knobs will work on your Jenn Air range, model JGR8875QDS. By "work" I mean they will fit your burner controls, operate the burners just like the factory knobs, and the markings on the knobs for "Off" "Lite" and "Hi" will be in the correct positions, similar to the factory knobs. (Exception: The last knob listed has markings somewhat different than the Jenn Air knobs.)

The following knobs do NOT look like your factory knobs - all three are made from black plastic rather than the (fake) silver metal look of the (plastic) OEM knobs. What I cannot tell you is if the following knobs will be more durable than the factory knobs - but then it's hard to imagine how they could be much worse.

-------- Burner control knobs known to work on the Jenn Air JGR8875QDS gas range --------

1. Whirlpool part number 74008850, made for some Amana gas ranges, will fit the Jenn Air. RepairClinic.com calls it part #1035119, and PartsSelect.com calls Item #PS2086316; it sells for $6-7 (USD). You can see a photo by entering the appropriate part number in the search box of either of the two websites mentioned above. The Amana knob is about a quarter-inch larger in diameter than the OEM knobs, but that does not cause any problems. Of the several knobs I tried this is the only one that tells me what it's made from - "PBT" - or polybutylene terephtalate, a thermoplastic which has a melting point of 430 degrees F and a maximum utilization temperature of 330 F.

2. Whirlpool part number 74009094, made for some Maytag gas ranges will also fit the Jenn Air. RepairClinic.com calls it #1035342, and PartsSelect.com calls it #PS2086544. It sells for about $9 on both sites. You can see it here: 
www.repairclinic.com/Appliance-Parts?s=t-74009094-%3d%3d
Like the Amana knob, the Maytag knob is about a quarter-inch larger than the OEM Jenn Air knob.

3. A third knob worth considering is available from AmericanStoveParts.com for $7 each. The front of the knob looks much like their OEM Replica Burner Knob 1104-B (but don't order #1104-B - it won't fit). The knob that will fit the Jenn Air is AmericanStoveParts #1214-025-B. You will have to order it by phone or email because it is not shown on their website. (As of October 2009, none of the knobs shown on AmericanStoveParts.com will fit the Jenn Air.) 

Notice the markings on the 1214-025-B are not quite like the Jenn Air markings, with the "HI" and the "LITE" positions being reversed. Also, the 1214-025-B knob I received did not have the white dot at the "OFF" position nor the white ring around the periphery as shown in the photo of the 1104B knob. The total diameter of the the 1214-025-B is 2" - the same as the factory Jenn Air knobs.

While I don't think the front of 1214-025-B looks quite as nice as the Amana or Maytag knobs, the back of the knob appears to be much more robust than on the others. The extra plastic MAY make this one more durable. 

Posted on Nov 10, 2009

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Very cheaply mad plastic parts, I have to replace one ever several months. Found them on Amazon but they are @$11/ea.  What a rip off..  Looking to replace with something sturdier but keeping with the ss look.  Hope someone can help !

Posted on Aug 23, 2008

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1 Answer

My oven wont turn off from the knob it keeps turning


You didn't say whether you have a gas or electric oven, or oven & stove. I'll assume you have a stove, just to cover all bases.

First, you should shut down the oven: a gas stove will have a valve on the gas line behind the stove. The valve will either have a red handle or a flat stem that usually has a hole in it. Turn either valve 1/4 turn to shut off gas, use a wrench on the flat stem. An electric stove should be shut off by flipping off the double circuit breaker for it in your electric panel. Do not unplug an electric stove when it is on; this can damage the plug &/or electrocute you.

Most likely the inside of the knob has stripped out. Look at the knob for a hole that has a setscrew in it: a small allen wrench or screwdriver will loosen the setscrew, most knobs don't have them and will pull off. Be careful to use even pressure on two sides of the knob; if you can't pull it off, use two butter knives or flat screw drivers to pry it up enough to get a grip on it.

Look at the center stem on the back of the knob, it will likely be cracked or stripped. Some stems have a D-shaped metal insert that strips out inside the plastic stem. If you have one, pull off a burner knob and compare the stems in the back, if they are the same size, put the burner knob on the shaft for the oven control, and use that knob to turn the oven control off.

If the burner knob won't fit, use your fingers or a pair of pliers (gently) to turn off the oven control shaft. If the shaft stops normally, you can turn the stove back on using either the gas valve or the circuit breaker. If you have a gas stove that doesn't have electric ignition (a clicking noise when you turn on a burner) you may need to re-light the pilots for the burners. Lift the covers off the burners to re-light the pilots.

If you have succeeded in turning off the oven, you need a new knob -- you can get one at an appliance parts store or maybe a hardware store. If the oven control did not turn off normally, I would leave the oven/stove turned off: the control itself will need to be replaced by a qualified repair person.

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The following 3 plastic knobs will work on your Jenn Air range, model JGR8875QDS. By "work" I mean they will fit your burner controls, operate the burners just like the factory knobs, and the markings on the knobs for "Off" "Lite" and "Hi" will be in the correct positions, similar to the factory knobs. (Exception: The last knob listed has markings somewhat different than the Jenn Air knobs.)

The following knobs do NOT look like your factory knobs - all three are made from black plastic rather than the (fake) silver metal look of the (plastic) OEM knobs. What I cannot tell you is if the following knobs will be more durable than the factory knobs - but then it's hard to imagine how they could be much worse.

-------- Burner control knobs known to work on the Jenn Air JGR8875QDS gas range --------

1. Whirlpool part number 74008850, made for some Amana gas ranges, will fit the Jenn Air. RepairClinic.com calls it part #1035119, and PartsSelect.com calls Item #PS2086316; it sells for $6-7 (USD). You can see a photo by entering the appropriate part number in the search box of either of the two websites mentioned above. The Amana knob is about a quarter-inch larger in diameter than the OEM knobs, but that does not cause any problems. Of the several knobs I tried this is the only one that tells me what it's made from - "PBT" - or polybutylene terephtalate, a thermoplastic which has a melting point of 430 degrees F and a maximum utilization temperature of 330 F.

2. Whirlpool part number 74009094, made for some Maytag gas ranges will also fit the Jenn Air. RepairClinic.com calls it #1035342, and PartsSelect.com calls it #PS2086544. It sells for about $9 on both sites. You can see it here: 
www.repairclinic.com/Appliance-Parts?s=t-74009094-%3d%3d
Like the Amana knob, the Maytag knob is about a quarter-inch larger than the OEM Jenn Air knob.

3. A third knob worth considering is available from AmericanStoveParts.com for $7 each. The front of the knob looks much like their OEM Replica Burner Knob 1104-B (but don't order #1104-B - it won't fit). The knob that will fit the Jenn Air is AmericanStoveParts #1214-025-B. You will have to order it by phone or email because it is not shown on their website. (As of October 2009, none of the knobs shown on AmericanStoveParts.com will fit the Jenn Air.) 

Notice the markings on the 1214-025-B are not quite like the Jenn Air markings, with the "HI" and the "LITE" positions being reversed. Also, the 1214-025-B knob I received did not have the white dot at the "OFF" position nor the white ring around the periphery as shown in the photo of the 1104B knob. The total diameter of the the 1214-025-B is 2" - the same as the factory Jenn Air knobs.

While I don't think the front of 1214-025-B looks quite as nice as the Amana or Maytag knobs, the back of the knob appears to be much more robust than on the others. The extra plastic MAY make this one more durable. 
-------------
I have installed the Amana knobs (#1), and I will report back if it proves unsatisfactory.

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