I have a Brother MFC7820N printer/copier/scanner/fax machine which is set up in a home network environment. When we had a Linksys Wireless B router, everything worked fine, and both computers I use were able to communicate with it. We just recently got a Belkin Wireless N+, and now my computers can't communicate with the MFC - no printing, no scanning (I haven't tried faxing from computer because I just don't need it).
Both computers (desktops) are running Windows XP SP3. Both desktops & the printer are using wired connections, and the router seems to be working - the computers can talk to each other but not the printer. Nothing has changed except the router. I've tried uninstalling & reinstalling the software on both computers. I've tried looking for driver updates on Brother (none that I found). I've tried changing the TCP/IP port name from the default BRN_7BF954 to the IP address of 192.168.2.5 (per someone else's suggestion). That change actually worked for a while. Then we lost power for a few minutes a few days ago which caused both computers & the printer to reboot, and now they don't 'play nice' with each other again - despite starting from Ground 0 with the uninstall/reinstall/rename the port path that worked before.
An expert who has achieved level 2 by getting 100 points
An expert who has answered 20 questions.
An expert that has over 10 points.
An expert whose answer got voted for 2 times.
Re: Brother MFC Networking Problem with New Router
When you purchase a new router you must change your security settings to accept that program so it can be ran to work with your os please check your firewall settings to see if they are blocking any new router installs you can do this by selecting start-programs then go to security settings and check your network connections and settings for your security settings.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The connection of the USB cable
Verify that the USB cable is connected between your Brother machine and your PC. The connection of the LAN cable (if applicable)
Verify that the network cable is connected between your Brother machine and access point and the machine is powered on.
2.Wired Network machine (your machine)
3.Wireless capable computer connected to the access point/router
4.Wired computer connected to the access point/router The connection of the Wireless network
2.Wireless Network machine (your machine)
3.Wireless capable computer connected to the access point/router
4.Wired computer connected to the access point/router
Still having Problem Then follow Us For
You need to set the IP address correctly in the Network Settings.. Make sure it corresponds with the routers IP address and is on the same Network... what I mean by this is .. the gateway should be 192.168.1.1 or similar the printer should be 192.168.1.10 or in that fashion... the 1 after the 168 is the network and the last number of 10 or what ever is the number the device is on the network.. sort of like a home address on a city street.. sounds like you need a person there that knows how to set this up properly... to connect it to the router and configure it properly... Look up a Geek!
I had the SAME problem. I have 3 pc laptops and 1 Mac. The Mac could still print, but the pc's were hosed. I called BrotherUSA and this fixed the problem!
Go to your printer and after making sure it's connected to the network with the Ethernet cable, go to Menu > Print Reports > Network Config. This will print a page that shows your printer's IP address. We need to config that address in your Printer, Fax and Scanner settings in Control Panel.
Go to Control Panel > Printers & Faxes. Right click on your printer > Properties > Ports tab. Click Add Port and select Standard TCP/IP Port. Click New Port and click Next on the wizard. Enter the IP address of your printer in the first field (the second one will auto-fill). Click Next and Finish. Printer's done!
Right click on your PC-FAX in Printers & Faxes and Properties. Click on the ports tab and just check the box that you just created for Standard TCP/IP Port. Click OK. Fax is done!
Go back to Control Panel and select Scanners & Cameras. Right click on your printer/scanner > Properties > Network Setting tab. Select the Specify your machine by address radio button and, if it's not already in there, enter the IP address of your printer. Click OK. Scanner's done!
This will work as long as your router is running. You may need to repeat this process after a power outage or if you need to reboot your wireless router. Not too bad, though! I just wish everything was as easy as a Mac!!!
First, I would recommend NOT trying to manually install this printer by
using the add printer wizard in windows and selecting the the port and
drivers to use. I would use the install cd to set this all up, it makes
setting up this printer MUCH easier. If you are unable to use the
install cd then get the IP address for the printer from your router
admin page then with the printer "installed" go into the printer
properties, go into the port, add a port, and instead of using a
printer name just type the IP address for the printer in. Also for any
networked printer make sure you don't have a firewall blocking it (this
would include making sure that if the printer requires a port opened in
the router that all requests for that port are routed to the IP address
of the printer).
First you have to set up a home network between both your computers, once that is established run an networking cable to your printer it should all be ran through a networking hub so all machines can communicate with one another
okay, im assuming the brother all in one in the picture is what you're on about...right?!? anywayz :) basically i think it is because you have got "faxes saved in the memory" it sounds weird but the scanner locked is coming up because the scanner is not going back to its home position. if there are faxes in its memory, it means that the memory has not been cleared. to check press menu/set 9,0,1 - if the screen says "No data" means that the memory has been cleared and i don't know what to do!! if it says "Enter fax.no" means that there are faxes in the memory, in this case, the fax must be cleared of memory, (if you need the faxes, you must save them before proceeding) turning it off clears memory apparently but im assuming you've tried that countless times.Turn off the machine's power switch and then on again. If the error message continues, leave the machine for several minutes and try it again. the MFC-7820 can store memory for up to 4 days, so watch out if you have a 7820. apparently this will resolve the issue and the message should go away, hence the scanner returning to its home position!! hope this helps
user guide : http://www.topedge.ro/info/USER-GUIDE/BROTHER/MFC-7820N.pdf
11-3 is the scanner locked section 11-5 is the fax removal section