Question about LG VX8100 Cellular Phone

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LG VX8100 Problem, nothing is working.

I went into the hidden master control to turn MP3's on and accidently put it into service mode or something. Nothing is working I can't even poer it down without removing the battery. Please help!

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  • 3 more comments 
  • mcstevan Dec 23, 2007

    No I don't think so.

  • mcstevan Dec 23, 2007

    I powered back on the phone and all that displays is the verizon wireless logo. I press and held the end key and nothing happens. It doesn't even power down. Is there any kind of master reset to get it back to manufactures? I don't care if I lose everything on it. It is a gift for my daughter for christmas. It hasn't even been setup with verizon yet, I was trying to preinstall music in it for her.

  • mcstevan Dec 23, 2007

    I already had tried that. I left it out overnight and then powered it back on. Still nothing. If you have a vx8100, look at the hidden menu and see what the first (1) is, I believe that is what I selected when this phone locked like this. Also if I take it to verizon to have it setup are they going to look at me like I'm crazy because this phone is in this state.

  • mcstevan Dec 23, 2007

    My phone does not respond to key presses. Nothing is working.

  • mcstevan Dec 23, 2007

    OK, thanks for the help. I thought that might be the only solution. Thanks again.



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Did you press END to exit the service menu when you were done enabling the MP3?

Posted on Dec 23, 2007

  • 4 more comments 
  • Damen Wong
    Damen Wong Dec 23, 2007

    Pressing END takes you out of the service menu and back to the regular phone menu.

  • Damen Wong
    Damen Wong Dec 23, 2007

    I suggest taking the battery out and leaving it out for a few hours and then putting it back in.

  • Damen Wong
    Damen Wong Dec 23, 2007

    Here's what there is in the service menu.

    1. Service Prg.
    2. Field Tests

      1. Screen
      2. Test Call
      3. Errors
      4. Clear Errors
      5. Voice SO
      6. MRU Clear
      7. Emer Test Num
      8. gpsOne
      9. gps Air Test
      10. gps Cont Call
      11. (*) Power Save Mode
      12. (#) Normal DO Sleep
      13. HICPS Enable
      14. AMSS Ver. Info

    3. Network Select

      1. Mode Preference
      2. Band Preference
      3. Roam Preference
      4. P_REV Preference
      5. DTB Preference

    4. Data

      1. PortMap(Data)
      2. PortMap(Diag)
      3. Diag Baud(UART)
      4. MIP Setting
      5. Cable DUN Mode
      6. BT DUN Mode

    5. SMS

      1. SMS MO SO
      2. SMS L3 Ack
      3. Error Class
      4. Cause Code
      5. EMS
      6. CBS
      7. SMS Access

    6. H/W Test

      1. Set Mode
      2. Set Channel
      3. Rx Control
      4. Tx Control
      5. Bypass booting
      6. Camera Test
      7. ETC

    7. FCC Test

      1. PCS FCC
      2. CDMA FCC
      3. Bluetooth FCC

    8. WAP Setting

      1. Proxy Address Setting
      2. Proxy Port Setting
      3. User Password
      4. Homepage
      5. Clear Perm Mem
      6. Reset Browser

    9. Get It Now Settings

      1. Primary DNS IP
      2. Secondary DNS IP
      3. IP/URL
      4. Carrier ID
      5. BKey
      6. Version
      7. Application Policy Flag
      8. User Authentication Flag
      9. Use AKey or BKey
      10. (0) Test Enable
      11. (*) Min for Sid
      12. (#) Platform ID
      13. Subscriber ID
      14. Prepaid
      15. EULA
      16. Get It Now

    10. Battery Test
    11. Music Setting

      1. MP3 Disable
      2. MP3 Enable

  • Damen Wong
    Damen Wong Dec 23, 2007

    Do you remember perhaps what you selected? Does ur phone even respond to key presses?

  • Damen Wong
    Damen Wong Dec 23, 2007

    I am sorry to say but your phone needs to be serviced. the firmware on the phone needs to be flashed with proper flashing equipment (at your mobile operator or some place that specializes in flashing mobile phones). Go to Verizon and just play dumb. I doubt they will suspect that you fiddled around with the service menu since it is stuck at the startup screen. Sorry to be the bearer of bad news...

  • Damen Wong
    Damen Wong Dec 23, 2007

    I hope all works outl for you. Just be careful with the service menu in the future.



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