Question about Datacard Group ImageCard Platinum S Printer

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I install the driver from datacard site but no works with the smart drive

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Please post more info, Need Driver version and more info about problem. Can you access the printer toolbox?

Posted on Sep 01, 2010

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Posted on Jan 02, 2017

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Hi, I have the card Printer Edisecure DCP340+ it was working perfectly, I just format my PC and tryed to install it again ! The problem when i connect it to any PC it is recognized as DATACARD SP55


If you re-formatted the PC, then you likely wiped out the instance of the correct driver for your printer. Windows typically does not come with a driver for any but the most popular ID-card printers. When you reconnected the EdiSecure printer, it likely associated it with what it believed to be the closest driver to the one required (but missing) - the Datacard driver. To correct:

1. Through the Windows Control Panel, then Device and Printers (or Printers and Faxes if WinXP), find the instance of your printer (set up as Datacard); right-click on it; select "Remove Device" (or "Delete", if WinXP);
2. When complete, disconnect the printer from the PC;
3. Through Windows Control Panel => Programs (Add/Remove Programs if WinXP), find and un-install any instances you find of Datacard programs or drivers;
4. Reboot your PC;
5. From either the printer's install disk, or the manufacturer's website, download and install the correct driver for your Windows OS. If prompted to re-boot, do so. NOTE - do not connect the printer to the PC until you are either prompted to do so by the driver-installation program, or the installation completes normally and without errors.
6. Connect the printer to the PC. Give Windows time to recognize the device, associate the new/correct driver, and tell you it's ready for use.
7. Check in the Windows print center (Control-Panel=>Devices & Printers (or Printers & Faxes) to verify that it is now recognized as an EdiSecure printer.

Mar 31, 2015 | Datacard Office Equipment & Supplies

3 Answers

How to use aircel sim in my datacard ?


You can contact customer care to get the procedure for datacard activation for your sim.

May 09, 2011 | Computers & Internet

1 Answer

Does the Datacard SP35 work with photoshop? I cannot get mine to print from PS.


Yes, install the latest driver from Datacard.com and check your sizing and layout are compatible with card size. If fails save your img as a jpg and use the datacard softwarte

Aug 01, 2010 | Datacard SP35 Printer

1 Answer

How do i upload firmware to an SP35 plus printer


This site has "utilities". They run under different levels of Windows, back to w2000. Grab the one that is right for your system and install it. It should guide you through the firmware (available from the same page) installation.
http://www.datacard.com/id-card-printer-support-and-drivers/sp35-plus-card-printer

Feb 01, 2010 | Datacard SP35 Printer

1 Answer

I recently changed from Preface to ID Works for printing my cards. At the same time I installed the Datacard printer driver ver 4.0 from CD. I have a SP 35 with and optional mag stripe kit installed. Now I...


Most likely your Mag-stripe info is missing from the card project in IDworks.
If you imported your projects from preface, its likly the box to include mag-stripe config was not transfer d.
enter idworks designer and click VIEW then field connections, there should be some info tied you mag-stripe field 1,2, or 3 of not there is the problem.

Next check printer plug ins in IDworks admin to make sure the mag-stripe plugin is installed. Also i would check Datacard.com Download section make sure you have newest and correct driver for your OS
if none of this works, uninstall everything (exporting projects) and reinstall.

Mag-strpe encoders can become defective, the encoder may need to be replaced.

Jan 02, 2010 | Datacard SP35 Printer

1 Answer

Am trying to install Datacard sp35 plus card printer driver on windows 7. It says it cannot see usb connection. When i installed it on windows xp, it worked fine


Make sure you have the driver available. Then click on the "add a device" under the hardware and sound tab. Windows should start looking for connected devices and find the Datacard. Then when it starts to install it windows will ask for the driver location. Now the problem is windows 7 is so new that there might not be a driver available for it to run the datacard and the windows xp driver might not work. So also check the manufacturer's website for a updated driver.

Nov 11, 2009 | Datacard SP35 Plus Printer

1 Answer

Setup datacard sp35


Download Newest drivers from Datacard.com
Install drivers and supply in printer before connecting the USB cable

Oct 20, 2009 | Datacard Group SP35 Card Printer

1 Answer

Centering the print on the card (Magna w/ait)


card alignment is adjusted via the smart driver tool panel (edge to edge settings) it is done via software, there is no adjustment possible in the printer.

Aug 30, 2009 | Datacard Group Datacard? Magna Platinum...

1 Answer

I cant find driver for windows xp 64 bit. the driver that are in datacard page not functioning in xp 64 bit


Try this link:
http://support.securitworld.com/pub/Drivers/ID_Card_Printers/Datacard-ID_Card_Printer_Drivers/

Apr 22, 2009 | Datacard SP55 Printer

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