Question about HP LaserJet 3390 All-in-One Multifunction Printer
After changing the X49 cartridge on our HP 3390, I get a scanner error 6 message with the instructions to turn off then on. Didn't help. Putting an old cartridge back in looked more promising with a "enter white sheet" followed by "cleaning". After it spit the page out it went back to error 6.
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Posted on Jan 02, 2017
SOURCE: press enter to align cartridge
Please try this http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00657&cc=us&lc=en&dlc=en&product=60259&dlc=en&lang=en You may also be able to bypass this messgage by following the instructions on this link. Further, please check if the cartridges you are replacing are the correct ones.
Posted on Mar 01, 2007
i was woundering are these new cartages or refiled ?
cause our wont work with refilled caratages
so this is how i found that out !
Issue After you install a print cartridge, the scan, copy, and fax lights begin to flash at the same time. The printer will not print. One of the following error messages may display on the control panel:
Posted on Apr 07, 2008
I just had the same issue (align page not detected).
We had just re-installed the empty color cartridge back into the printer (long story but basically we knew we could only print B/W).
The align page printout had a lot of empty spaces around the black lines. This is apparently where the color lines are supposed to print.
Without those color lines, the printer would not detect the align page as color is part of the alignment being done.
Since we only wanted black printouts, I pressed 'cancel' to stop the alignment process, and now we just hit the Black copy button and ignore the alignment prompt on the printer window.
The HP site (enter psc750 in product window) has some helpful ideas as to what the problem might also be. It could be the shipping tape is still on the new cartridge (and preventing the black or color from printing on the align sheets) etc.
Posted on Apr 02, 2009
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