Question about Canon PIXMA MX860 OFFICE AIO-2.5IN LCD 19.4X17.1X8.9IN All-In-One InkJet Printer

Open Question

MX860, can't scan from the operation panel

I bought an MX860 and can't scan from the operation panel. After going through the settings, I get a screen telling me to press the black or colored arrow to scan the document. After pushing the arrow, the screen says "processing...please wait momentarily". After a few seconds, the scan document screen reappears and I can't get past this loop. I read in the manual that I need to specify the MP Navigator EX Ver2.1 as the application software to use. How do I do that?

Posted by on


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 5 Answers

SOURCE: i can't scan

hope this will help u about CANON MX310

Posted on Apr 29, 2008

  • 4041 Answers

SOURCE: Canon MX310 scanner driver not found

Hi there
You can download a driver from my website then you can use the driver to set your printer up.
Just click on this link and it will download for you, and it is best to save it on your desktop so you can find it.
This is for the MX310 it for XP and Vista.

Click Link =
Ones you have downloaded just double click on it to run it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks All files on my website are only there for a limited time.

Posted on Mar 24, 2010

  • 1 Answer

SOURCE: Inconsistent ability to scan using MP Navigator EX on MX310 on Ma

I am having the same problem. Searching for a solution too. So far can't find any.

Posted on Nov 15, 2010

  • 10421 Answers

SOURCE: Canon MP Navigator ex says my scanner driver is

Hi, please get new driver here:

Jay bvyfm

Posted on Feb 12, 2011

  • 1 Answer

SOURCE: I can not scan on

Printer is in use or an error has occurred. check status. Scanner driver will be closed.
code 2,140,2
cannon pixma MP 250

Posted on Jun 03, 2011

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

We have mx 860 and there is no pdf option for scanning to. how do we get that option?

If from the MX860 you have proceeded through the scan menu and selected your computer, and you don't see PDF as an option, you will need to re-install your PDF software onto your computer. This will most likely solve the problem. If this does not work, you may want to try cycling of your PC and the Printer. If this does not work, you should also re-install or update the MX860 software.

Jul 13, 2014 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

Is there a fuse in the pima mx860 that could keep it from powering on ?

No. The fault will be with either the mains cable/plug/socket on wall.
The power supply in the machine (its a sealed unit) or the SCNT Board. Its unlikely to be the operation panels on/off switch.
When you try to turn the machine on, listen to it. Do you hear a buzz or in fact any sound at all? If you do then it will be the board. If you don't then its more than likely the power supply. Also look at the screen, do you have any black squares on it? If so then again its the board.

Jun 28, 2014 | Canon PIXMA MX860 All-In-One InkJet...

1 Answer

Canon MX860 is out of ink and wont let me use the scanner. I have tried what this man suggested, "After you get the Error Message, press "OK" just to the right of the LCD screen on the MX860...

Call Canon Printer Support Number 1-800-243-0019 for Canon Inkjet, Pixma and Laser Printer Drivers. Contact Canon Business Support Number for your Business Printer.

Apr 19, 2017 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

2 Answers

Canon MX860 I have run out of ink but need to urgently scan an office document. This printer just says out of ink and does not let me do anything PLS HELP! Ron

All you have to do for some errors is to press and hold for some seconds the right red stop button and it may proceed normally!

Jan 02, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

My Canon MX860 always defaults to FAX not PRINT

Use your operating system to choose the printer rather than the driver.
For Windows XP, go Start, Settings, Printers and Faxes. Right click on the printer and choose Set as Default Printer.

Mar 28, 2010 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer


Hi there,
Scanning images : You can scan images from the machine to a computer without printing them and save them in popular image types such as JPEG, TIFF, bitmaps or PDF. If you are scanning printed text, you can use the OCR (Optical Character Recognition) software to convert it to text data.

Scanning Methods : You can select from various scanning methods.
* If you want ot Edit or Print the Scanned images
MP Navigator EX enables you to edit the scanned images, such as optimizing or trimming. You can also start appilication sotfware from MP Navigator EX to edit ot print the scanned images.
For detailed operations of MP Navigator EX, refer to the Scanning Guide on-screen manual.
You can also use the Operation Panel to open MP Navigator EX as well as open it using the computer.

-- Opening MP Navigator EX using the Operation Panel
1) (MAC only) Prepare your computer before scanning.
This operation is not necessary for MAC OS X v.10.4 x.
For details, refer to "Scanning Methods" in the User's Guide on-screen manual.
2) Turn on the machine.
3) Load the original Document on the Platen Glass.
4( Press the SCAN button, then press the Color or Black button.

* If you want to Scan Originals with Advanced Settings.
Scan Gear enables you to scan originals with advanced settings such as the resolution. For detailed operations of ScanGear , refer to the Scanning Guide on-screen-manual.

Besides the above mentioned methods, you can use a TWAIN or WIA-( Windows Vista and Windows XP only) complaint application software and the Control Panel (Windows Vista and Windows XP only) to scan originals with this machine. For detailed operations, refer to the Scanning Guide on-screen manual.

Hope this helps.
Have a good day.

Dec 03, 2009 | Canon PIXMA MX300 All-in-One Printer

1 Answer

I added a printer (MX860) at my other house and now I can't scan on my MP830 it has scanner selector set on MX860 and I can't change it.

Ok. I guess you should try unplugging the usb to the 860 and only have the 830 plugged. Click on start, control panel, printers and faxes, then select the 830, then a window should come up, click the word PRINTER, then select default. try restarting pc and doing a scan. I hope this works. I cannot be certain as other factors may be involved.

Sep 28, 2009 | Canon PIXMA MP830 All-In-One InkJet...

Not finding what you are looking for?
Canon PIXMA MX860 OFFICE AIO-2.5IN LCD 19.4X17.1X8.9IN  All-In-One InkJet Printer Logo

703 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2039 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides