Question about Brother MFC 6800 All-In-One Laser Printer

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Paper feed occasionally gets stuck 1/3 way through.

A few days after I replaced the drum, the paper gets stuck 1/3 of the way while passing through the paper feed. I have to remove the paper jam and try atleast a few times before the paper feeds throught correctly.

I did notice that the paper never reaches the drum. It seems like the rollers (not sure of the technical term) near the paper feed stack area does not take in the paper all the way through.

Any suggestion is appreciated.

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  • kevinlaurel Jan 14, 2008

    I have the same problem & I have cleaned the rollers several times, they seem to have good grip. The machine is about 5 years old, I guess this is how they go in the end. It seems like something is out of alignment because if I manually use the rollers, the paper looses traction at the same point.

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Clean "rollers" with slightly damp cloth

Posted on Dec 27, 2007

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Please Read Tip Carefully :-

Tip: To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.

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