Question about Tao 1.5-inch Square Polished Silver Photo Keychain 1ea. (687418800004)

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I don't have software to add pictures or change pictures on the keychain. What can I do?

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Posted on Oct 07, 2009

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It seems you may have corrupted your key chain somehow, try to reistall what ever program is runnig the pics on the key chain.

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I have a Digital Solutions digital photo keychain. I connected it to the computer USB port). It is suppposed to pull up the software, but does not. Keychain screen display is "No photo..Please connect to...


Ok, I had the same problem of when you plug key chain into the computer, the display at first reads "PC Conect", then after about a minute, it sohws "No photo..Please connect to PC...Update Pictures.
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uninstall your drivers, and install

i have the driver, email me @
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i will send it to your email

make shure you READ teh installer, or it will do same thing to you...

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Coby no longer in business so unless you can get it working again, you are simply out of luck with your issue. Did you try a recovery software to get back what was deleted? How about formatting the memory? At this juncture you have nothing to lose with whatever you try. You might just get lucky.

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I have a coby dp-161 and cannot get the pictures to install.


We had the same problem and you won't believe how simple the actual fix was!!! When you plug the USB plug into the keychain device or whatever device you are using (in our case it was a keychain), make absolutely certain that the plug is pushed in all the way (it is tough to push in) until it actually clicks and all you see is the black part of the USB plug. Then try your software. It should work!!!

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Regarding it not working once it's disconnected from the computer.... I called tech support and they said it's a bad battery/faulty charger since I had let it charge for 7 hours and did everything else suggested, so I took it back to the store, exchanged it for another one and it works fine. So if this is a problem, and you did everything else correct, it is probably a bad one, go try another and if a 2nd one doesn't work, I would forget it. I wouldn't have tried a 3rd time. I guess it's a common problem.

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have a look on the website of the manufacturer of the keychain

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found that on another site - after I had the same trouble - this software really works - updated the pic frame in no time :)

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to www.mscustomercare.com at the top of the keychain section, it says "download".............. THIS version works.

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