Question about GE Advantium 120 Convection/Microwave Oven

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GE Advantium Monogram, model# ZSC2001CSS02. Turns out the cooling fan for the magnetotron wasn't coming on because of a bad relay on the main control board. When the magnetotron overheated a safety kicked on which tripped an internal relay and killed power to the unit. How much is it to get serviced and replaced if out of warranty?

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Posted on Jan 02, 2017

MicrowaveSvc
  • 9047 Answers

SOURCE: Complete Shut-Down

I woulds first suspect a blown internal fuse or a thermal cutout on the magnetron in your case, but a microwave can be dead for many reasons.

If it goes dead for just a while during or after cooking then comes back on, the magnetron is probably overheating and causing the thermostat to open. When it cools, it closes the circuit and allows power on again.

If it's intermittent or random, it may be a bad connection, usually on the control board or fuse holder.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If the fuse is good, it may be an open thermostat or thermal cutout on or near the magnetron or on top of the cavity / body of the oven.

If you or a friend decide to look into it, we have critical safety information and disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

Please write back with more details if you need further help.

We appreciate your thoughtful rating of our answer.

Posted on Nov 25, 2007

  • 43 Answers

SOURCE: Oven stops after a few seconds

I like the information you give.
If the unit will work with the control Panel at a 45 degree angle it tells me you have a loose connection. The 45 degree angle puts enough pressure on the connection to keep it completed. With the Control Panel in it's normal position, the loose connection Heats and Opens the connection. After it cools connection is again made until it Heats up again. Remember Expansion, Contraction. I do not believe you have a Magnetron issue!! A Magnetron does not know if the Control Panel is at an angle.
Can you hear a slight "Click" when the unit shuts down? If so this is a relay opening. When you say you replaced the Control Board. Was this the Control Panel PC Board, or was it the Cook-Relay Control Board? A Door Switch not making solid contact can do this. Is your Door latching down solid? Check for loose connections, not open LOOSE.

Posted on Jan 28, 2008

MicrowaveSvc
  • 9047 Answers

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There is a step-by-step guide with photos here.

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Posted on May 26, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: GE Advantium SCA1000 not heating

That would be 'the primary interlock (top door switch), or its mount may be loose or cracked.

It may be a coincidence, or not. Hard to say.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

But it could be misalignment from the door work. Too bad he didn't just replace the door handle. That's such an easy job.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

It's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

We have the service / repair manual for this model and have uploaded it to our site here to help you.

It will give you safety info, step by step help in disassembly, troubleshooting tips, and part numbers.

You will need the
free Acrobat Reader to view or print it in case you don't have it already.

If you only need a switch, you can order a universal type here for $5 postpaid.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Posted on Jan 29, 2009

  • 1 Answer

SOURCE: control panel "locked" on ge advantium 120

You might have set the child lock. Look in the manual. It is on P.36 in my manual.

Posted on May 16, 2009

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Main relay RY1 on your main PCB is shorted.

You can order a new board (part number WB27X10776) for $167.20 from the Pros here. They're our favorite supplier.

Or we can repair your circuit board with our $39.95 service.

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Feel free to contact me directly if you need further help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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http://www.microwavedisplay.com/advantium_sca1000_sca1001_sm.pdf

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We regularly repair these control units for customers nationwide with our guaranteed $39.95 service in about a week.

Feel free to contact me directly for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

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