Question about Tao 89811-PB1 Digital Picture Keychain

3 Answers

Innovage Digital Phot Keychain

Software succeassfully downloaded, but my WindowsXP won't read or open program.

Can you help?

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  • nryall Dec 29, 2007

    Photo Viewer Key Chain, charged battery 3 hr., loaded program OK
    program viewer does not bring up pictures
    Neb Ryall
    nebryall@yahoo.com

  • markness153 Oct 09, 2008

    need download of software

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I was a little frustrated reading the above...being a PC user....this apparently works well for Mac users.

first, you must 'charge' the unit for 3 hours.

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to www.mscustomercare.com at the top of the keychain section, it says "download".............. THIS version works.

Posted on Dec 30, 2007

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I downloaded it to my computer (mac) and couldn't do anything else with it. Pissed.

Posted on May 03, 2008

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The file I downloaded was a .zip file that I had to extract the I executed the setup.exe file to install the program. Then to download the pictures I had to deviate from the instructions. (btw, I have a little different model of the keychain, but I suspect it might work similarly.
After you charge up the keychain, connect it up again and move down to the USB Update option. Then, press the power button on the keychain. Now, try executing the program. Hopefully it should work.

Dina43

Posted on Dec 23, 2007

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